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"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"You have an excellent product !!!!!!" - Comment from Arely
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
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»Forums Index »Product Support »Common Troubleshooting Tips
Thread Started By Replies Views Last Post
How to report a problem with the data DTN_SarahS 0 24627 Nov 13, 2007 04:07 PM
by DTN_SarahS
Chart is not updating DTN_SarahS 0 8201 Nov 13, 2007 11:24 AM
by DTN_SarahS
Blank watchlist or quote page DTN_SarahS 0 7265 Nov 13, 2007 11:17 AM
by DTN_SarahS
"Failed to open document" or "The parameter is incorrect" error DTN_SarahS 0 7380 Nov 13, 2007 11:07 AM
by DTN_SarahS
Problems logging in? Check here first! DTN_SarahS 4 21330 Nov 13, 2007 10:58 AM
by DTN_SarahS

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