Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »ProphetX Support »How 'bout changing the timeout value for ProphetX ?
Author Topic: How 'bout changing the timeout value for ProphetX ? (4 messages, Page 1 of 1)

AMA
-DTN Evangelist-
Posts: 179
Joined: Aug 1, 2007


Posted: Feb 24, 2015 11:41 AM          Msg. 1 of 4
Hi - I occasionally have burps in my internet feed, where the connection is lost for a short time.

The other software I use has long enough timeout values to where it's pretty much unaffected; when the feed resumes, those apps update and move right along.

PhX, however, apparently has a really short timeout value and it blows up and sometimes restarts and sometimes just goes bye-bye, requiring a full restart of PhX.

So, how about either upping the time out period for PhX or, better yet, letting the user set the value?

AMA
-DTN Evangelist-
Posts: 179
Joined: Aug 1, 2007


Posted: Feb 24, 2015 11:42 AM          Msg. 2 of 4
Oh, and btw, if you all would be willing to do a one-on-one, if you'd show me where to patch the current PhX code I'm running to jack up the value, that'd work fine for now

DTN_Tech_Kevin_A
-Interested User-
Posts: 4
Joined: May 7, 2004


Posted: Feb 24, 2015 03:09 PM          Msg. 3 of 4
Hello AMA,
There are a variety of things that can cause 'internet burps' and the Prophet X connection can have different responses depending on the cause.
Would it be possible to have you send a screen shot of your System Alert messages you get when this occurs as well as a screen shot of your Help and About Prophet X window to prophetx@dtn.com so we can get a better idea of what may be happening with your connection?
Also, I am not aware of any settings available to adjust the time-out period. However, I will check with our development team to be certain and let you know if such exists.

Kevin - DTN Tech Support

AMA
-DTN Evangelist-
Posts: 179
Joined: Aug 1, 2007


Posted: Feb 28, 2015 10:17 AM          Msg. 4 of 4
Will do. May be a while, tho, as I never know when this'll pop up again, and it'll have to be at a time where I can spare a few minutes to gather the info you requested.
 

 

Time: Fri September 21, 2018 2:29 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003