Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"It’s so nice to be working with real professionals!" - Comment from Len
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »Common Troubleshooting Tips »How to report a problem with the data
Author Topic: How to report a problem with the data (1 messages, Page 1 of 1)

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Nov 13, 2007 04:07 PM          Msg. 1 of 1
To report a problem with the data, please post on the Data and Content Support forum, email support@iqfeed.net, or call 1-800-793-9959.

Please include the following information:

Platform (DTN IQ, 3rd-party software, DDE, etc.)
Symbol in question.
Questioned price (high, low, last, etc).
Quote type: a quote, daily/weekly/monthly chart, intraday chart, or time & sales.
Affected date and time.
Description of the problem.

Including this information expedites the correction process. Feel free to include screen shots of the problem data.
 

 

Time: Wed April 1, 2020 5:45 PM CFBB v1.2.0 0 ms.
© AderSoftware 2002-2003