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»Forums Index »Product Support »IQFeed Datafeed Wish List »Servers Are Down....???!!!!
Author Topic: Servers Are Down....???!!!! (2 messages, Page 1 of 1)

tradinoncoffee
-Interested User-
Posts: 38
Joined: Dec 9, 2004


Posted: May 22, 2006 11:42 PM          Msg. 1 of 2
At approximately 9:15 PST (which is 11:15 CST) I was attempting to refresh intraday datacharts on a second computer that I use for market analysis. I couldn't get a variety of symbols to refresh their intraday data (ie: TICK.Z, JINT.Z, @ES # to name just a few). Is this because it was during a period when your servers are doing their maintainence thing? If so, it would be nice if you could ENHANCE your data manager to let us know. Its VERY FRUSTRATING to spend a half an hour attempting to refresh and update charts and doing the basic trouble shooting that one must do to eliminate the laundry list of possible problems, only to find out that it was because your servers were going throught their routine processes. Its now 9:32, and the refresh for these symbols has started working.

Please consider enhance your data management software with some sort of messaging capability to alert users when (if indeed this was the source of my problem) your servers are incapable of providing the requested data. It really would be a nice feature.

Tradinoncoffee

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: May 23, 2006 08:40 AM          Msg. 2 of 2
See http://forums.dtnma.com/index.cfm?page=topic&topicID=1033 for informatioin. This is something we are working on finding a solution to on the server side.

Jay Froscheiser
DTN - Trading Markets
 

 

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