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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »"Failure retrieving login information" Unable login @7:10pm PST
Author Topic: "Failure retrieving login information" Unable login @7:10pm PST (3 messages, Page 1 of 1)

wmillows
-DTN Evangelist-
Posts: 116
Joined: Jul 14, 2004
Posted: Dec 21, 2006 09:12 PM          Msg. 1 of 3
I am unable to connect with IQFeed. The error message is on the subj line. Does anyone else have the same problem?

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore

Posted: Dec 21, 2006 10:18 PM          Msg. 2 of 3
wmillows,

Can you provide some more information such as what product you are using to view the IQFeed data. Also, if you would please Private message me your login ID and we will look into it futher to see if there is an issue with your account.

Thanks!
Jay Froscheiser
DTN - Trading Markets

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore

Posted: Dec 21, 2006 11:35 PM          Msg. 3 of 3
We did identify an issue that would have caused some 3rd party software a problem when trying to connect with IQFeed. This problem has been resolved and you should now be able to connect without problem.

Thank you for your patience!
Jay Froscheiser
DTN - Trading Markets
 

 

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