Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »ProphetX Support »Problem with History Snap
Author Topic: Problem with History Snap (4 messages, Page 1 of 1)

pdorman
-Interested User-
Posts: 8
Joined: Mar 25, 2008

Truth is a three edged sword


Posted: Aug 14, 2008 04:35 PM          Msg. 1 of 4
I am having a problem getting prices on the History Snap pages.
Specifically I am trying to get P-Plus pricing for any valid day or Opis Pricing for Any Valid Day. It was working intermitently but now seems to have stopped completely.

The Symbols I am using are:

IGBCE00 - 6/20/2008
PSADF09 - 6/20/2008
PCACI00 - 6/18/2008


MTBOEMX:A - 6/6/2008
MTBNOTPET:A - 6/26/2008
MTBNOTPRO:A - 6/12/2008
MTBNOTISO:A - 6/20/2008
MTBNOTNBT:A - 6/20/2008
MTBNOTNGA:A - 6/20/2008

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Aug 15, 2008 08:31 AM          Msg. 2 of 4
Good Morning,

We had a bug in a previous version that was causing History Snap to fail. Please verify you are on the latest version and if that does not help just let us know.

Tim Walter

pdorman
-Interested User-
Posts: 8
Joined: Mar 25, 2008

Truth is a three edged sword


Posted: Aug 18, 2008 07:53 AM          Msg. 3 of 4
I am using version 3.4.3.20, I believe this it he most recent Version isn't it? So the problem was not fixed in the new version for the Symbols I have listed.

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Aug 18, 2008 12:06 PM          Msg. 4 of 4
I did some digging and found your login and after double checking I do not see that you have permissions currently for Platts or OPIS data. If you would like to get this data added you can contact the publishers and they will tell us to add these on for you. If this does not sound correct to you, please contact me at 800-532-0136 and I will investigate more.

Platts at support@platts.com
+1-800-752-8878

OPIS at energycs@opisnet.com
1. 888. 301. 2645

Tim Walter
 

 

Time: Fri February 28, 2020 10:00 PM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003