Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.
"You have an excellent product !!!!!!" - Comment from Arely
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »ProphetX Support »Problem with History Snap
Author Topic: Problem with History Snap (4 messages, Page 1 of 1)

pdorman
-Interested User-
Posts: 8
Joined: Mar 25, 2008

Truth is a three edged sword


Posted: Aug 14, 2008 04:35 PM          Msg. 1 of 4
I am having a problem getting prices on the History Snap pages.
Specifically I am trying to get P-Plus pricing for any valid day or Opis Pricing for Any Valid Day. It was working intermitently but now seems to have stopped completely.

The Symbols I am using are:

IGBCE00 - 6/20/2008
PSADF09 - 6/20/2008
PCACI00 - 6/18/2008


MTBOEMX:A - 6/6/2008
MTBNOTPET:A - 6/26/2008
MTBNOTPRO:A - 6/12/2008
MTBNOTISO:A - 6/20/2008
MTBNOTNBT:A - 6/20/2008
MTBNOTNGA:A - 6/20/2008

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Aug 15, 2008 08:31 AM          Msg. 2 of 4
Good Morning,

We had a bug in a previous version that was causing History Snap to fail. Please verify you are on the latest version and if that does not help just let us know.

Tim Walter

pdorman
-Interested User-
Posts: 8
Joined: Mar 25, 2008

Truth is a three edged sword


Posted: Aug 18, 2008 07:53 AM          Msg. 3 of 4
I am using version 3.4.3.20, I believe this it he most recent Version isn't it? So the problem was not fixed in the new version for the Symbols I have listed.

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Aug 18, 2008 12:06 PM          Msg. 4 of 4
I did some digging and found your login and after double checking I do not see that you have permissions currently for Platts or OPIS data. If you would like to get this data added you can contact the publishers and they will tell us to add these on for you. If this does not sound correct to you, please contact me at 800-532-0136 and I will investigate more.

Platts at support@platts.com
+1-800-752-8878

OPIS at energycs@opisnet.com
1. 888. 301. 2645

Tim Walter
 

 

Time: Thu September 19, 2019 5:50 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003