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»Forums Index »IQFeed Developer »IQFeed Developer Support »Symbol Lookup by TCP/IP Not working tonight
Author Topic: Symbol Lookup by TCP/IP Not working tonight (7 messages, Page 1 of 1)

EspressoE
-Interested User-
Posts: 30
Joined: Mar 8, 2006


Posted: Feb 23, 2009 08:52 PM          Msg. 1 of 7
Out of all of the TCP/IP Symbol lookup commands, only the SSE command seems to be working.

http://www.iqfeed.net/dev/api/docs/SymbolLookupviaTCPIP.cfm

For example, when I make a SES request, I see the following sequence:

Request: 'SES,MSFT;'
Response: '!ERROR! !NONE!\r\n\r\n!ENDMSG!\r\n'

Was there a server update that did this? I don't see that the commands have been deprecated.

-Eric
Edited by EspressoE on Feb 24, 2009 at 08:36 AM

DTN_Steve_S
-DTN Guru-
Posts: 2086
Joined: Nov 21, 2005


Posted: Feb 24, 2009 08:45 AM          Msg. 2 of 7
I am seeing the same behavior this morning. I am looking into this.

EspressoE
-Interested User-
Posts: 30
Joined: Mar 8, 2006


Posted: Feb 24, 2009 02:24 PM          Msg. 3 of 7
Steve,

Any update on this / ETA on a fix?

Thanks,

Eric

EspressoE
-Interested User-
Posts: 30
Joined: Mar 8, 2006


Posted: Feb 26, 2009 08:05 AM          Msg. 4 of 7
I'll ask one last time Steve:
1.. WHAT IS THE STATUS OF THIS FAILURE
2. WHEN WILL YOU HAVE IT FIXED
3. HOW ARE YOU GOING TO COMPENSATE FOR THE LOSS OF SERVICE (WE ARE STARTING ON THE 4TH DAY HERE)

-Eric
Edited by EspressoE on Feb 26, 2009 at 08:05 AM

DTN_Steve_S
-DTN Guru-
Posts: 2086
Joined: Nov 21, 2005


Posted: Feb 26, 2009 03:10 PM          Msg. 5 of 7
Eric, I apologise for not responding sooner.

Unfortunately, I still do not have much more information. Our server team is still looking into this issue and it will be resolved as soon as possible.

DTN_Steve_S
-DTN Guru-
Posts: 2086
Joined: Nov 21, 2005


Posted: Feb 26, 2009 04:09 PM          Msg. 6 of 7
This is resolved.

EspressoE
-Interested User-
Posts: 30
Joined: Mar 8, 2006


Posted: Feb 26, 2009 06:46 PM          Msg. 7 of 7
Excellent, thanks Steve. I can confirm that it's working again on my side.

-Eric
 

 

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