Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »ProphetX Support »ProphetX error when opening, cannot run or uninstall program
Author Topic: ProphetX error when opening, cannot run or uninstall program (3 messages, Page 1 of 1)

westbureaufarms
-Interested User-
Posts: 2
Joined: Jul 31, 2013


Posted: Jul 31, 2013 09:31 AM          Msg. 1 of 3
Hello, every time I try to open ProphetX I get the error message "The feature you are trying to use is on a network resource that is unavailable." It gives me the option to try and find the ProphetX.msi file, which as far as I can tell, is in the correct file. When I click on the file to try and re-route the path, it just keeps telling me that it is not the correct file. I cannot open the program, uninstall, or re-install over the existing program without getting this error message. If anyone has any idea about how to fix this please let me know. Thanks!

DTN_Tech_Kevin_A
-Interested User-
Posts: 4
Joined: May 7, 2004


Posted: Jul 31, 2013 09:38 AM          Msg. 2 of 3
I believe your DTN ProphetX desktop shortcut icon has lost it's mapping to the actual Prophet X application. Delete the desktop icon. Then, go into My Computer > Local Disk (C:) > Program Files > DTN > Prophet X. There should be a ProphetX.exe in there. Right-click this and select Send to > Desktop (create Shortcut). This will put a new DTN Prophet X icon on your desktop that should work correctly. If this doesn't fix it please call our technical support line.

Kevin - DTN Tech Support

westbureaufarms
-Interested User-
Posts: 2
Joined: Jul 31, 2013


Posted: Jul 31, 2013 10:03 AM          Msg. 3 of 3
That worked! Thank you very much
 

 

Time: Sun February 28, 2021 6:19 PM CFBB v1.2.0 32 ms.
© AderSoftware 2002-2003