DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.

"You have an excellent product !!!!!!" - Comment from Arely

"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen

"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken

"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon

"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post

"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post

"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles

"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »Data and Content Support »backfill for @ES#

Author	Topic: backfill for @ES# (38 messages, Page 1 of 2)
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 05:58 AM Msg. 1 of 38 I am looking for tick data for this symbol but the data only goes back to 5 days. I was told that that you provide 180 days tick history.
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 07:28 AM Msg. 2 of 38 Good morning, We have 180 days of tick history available, but during market hours we limit this to 8 calendar days. Are you looking at the results of a request that occurred yesterday by chance? I am back to July on my request that I just did so I think things are working as expected, but if you are still having issues, just let us know. Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 07:43 AM Msg. 3 of 38 Hi Tim, Yes I tried just now. The Tick History goes back just to start of day yesterday. If i increase the bar size it goes back further. This is for the ES Continuous (@ES#) would appreciate if you could help me. I was hoping to get some analysis done today. My Userid is 462179
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 07:46 AM Msg. 4 of 38 And for SPX.XO I don't get any 1 minute data. The smallest bar size available is 5 minutes. I need @ES# and SPX.XO both
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 07:49 AM Msg. 5 of 38 How are you trying to retrieve the data? Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 07:53 AM Msg. 6 of 38 I have tried MotiveWave and Amibroker.
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 08:31 AM Msg. 7 of 38 Our support team, that works more often with the 3rd party software operation is not in until Monday. but, what I am seeing in the logs is that your requests are setting a begin date and end date for a small range on your tick requests and I am sorry, I just don't recall in those apps where to set their historical request filters, but that appears to be the source of your difficulties. Can MotiveWave or Amibroker accept CSV data? If the answer to either of those is yes, you could download a trial of DTN.IQ and pull the data in that way. I know its not a great answer, but the right answer, which would be to ask MotiveWave or Amibroker results in waiting until Monday as well unfortunately. So it might be an acceptable work around to get you through and just thought I would mention it. Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 08:34 AM Msg. 8 of 38 Yes CSV would be just as good, atleast for today. Do i need to register for DTN.IQ?
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 08:40 AM Msg. 9 of 38 Yes, https://www.dtniq.com/register/index.cfm?navgroup=trynowlist is the trial signup site. Once you get through that process and get it installed, you can open our time and sales application and there is an option in the toolbar to export the data there. Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 08:41 AM Msg. 10 of 38 Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service. Please contact DTN customer support for assistance. (3)
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 08:45 AM Msg. 11 of 38 We default to 1000 ticks of history as well, so you will want to go into settings and change the number of ticks. What I would recommend, just due to the high amount of data that @ES represents, is to pull 10-1-2016 - 10-31-2016 and reiterate for each month just to make the data more manageable. Tim
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 08:52 AM Msg. 12 of 38 That error happens when the account is not permissioned for DTN.IQ, which is what I am seeing still on this end, I will need to check with sales to see what did or did not come through on their end to resolve that. I'll email you at the email you registered on the forums briefly. Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 08:55 AM Msg. 13 of 38 Can you tell me which exchange should i subscribe to for S&P 500 index (SPX.XO)
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 08:55 AM Msg. 14 of 38 CBOE indicies.
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 09:17 AM Msg. 15 of 38 I registered and got the new userid and pwd but I am getting the same error. Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service. Please contact DTN customer support for assistance. (3)
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 09:18 AM Msg. 16 of 38 User name: 462192
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 09:23 AM Msg. 17 of 38 Were you able to get the emails I sent thus far? Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 09:31 AM Msg. 18 of 38 this went to my clients email id becos it won't take mine.
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 09:35 AM Msg. 19 of 38 yes i got the email with uid pwd
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 09:43 AM Msg. 20 of 38 Evidently there is something required on the sales side for the trial to get pushed through that I do not know about. What is the email to reach you? Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 09:53 AM Msg. 21 of 38 (email removed for privacy) Edited by DTN_Tim Walter on Nov 5, 2016 at 09:56 AM
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 09:55 AM Msg. 22 of 38 That is the one I sent to, did you not get the URL to download the SPX data that I sent?
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 09:57 AM Msg. 23 of 38 i got the email. Can you send me @ES#. Just 3 months data is more than enuf for now.
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 09:59 AM Msg. 24 of 38 Ok, just wanted to be sure what I had done so far would work. I'll start compiling the other.
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 10:23 AM Msg. 25 of 38 Can you please also mention the format
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 10:53 AM Msg. 26 of 38 For the SPX.XO data I sent, which was from DTN.IQ it is: Time,Date,Price,Inc Vol,Bid,Ask.Volume,B Size,A Size,TickID,Info,Mkt Center,Trade Conditions
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 11:33 AM Msg. 27 of 38 There a couple of issues: 1. The file is inverted 2. Charting application has crashed probably because of the file size or due to the data being inverted.
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Nov 5, 2016 11:39 AM Msg. 28 of 38 Given the latter I think we are going to have to wait for Monday and the support teams at Amibroker and MotiveWave to be back in the office to answer the questions here. IQFeed is certainly working as it should, but the apps you have do not appear to be able to consume it correctly and my work arounds have failed as well. I am sorry I was not able to get this working for you, but hopefully with their help on Monday we can get this right for you. Tim
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 11:42 AM Msg. 29 of 38 I appreciate your help. However I won't need IQFeed service. Please cancel it for me.
462179 -Interested User- Posts: 20 Joined: Nov 5, 2016	Posted: Nov 5, 2016 11:44 AM Msg. 30 of 38 Also can you please resend the file you sent me earlier after running a tail on unix. tail -r myfile.txt

Page 1 of 2

Go to page: · [1] · 2 · Next