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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »IQ Client Error on Log In

Author	Topic: IQ Client Error on Log In (2 messages, Page 1 of 1)
Rick -Interested User- Posts: 1 Joined: Feb 4, 2017 Yabba Dabba Doo!	Posted: Feb 4, 2017 10:54 AM Msg. 1 of 2 Hello - I just installed the latest version of the IQFeed client v 5.2.5.0 and now am getting the attached error message when trying to use either EXCEL or my IRT trading software. I haven't had this problem before, but needed some help to resolve. I have a message into support also, but thought I would cover the forum base also in case someone picks this up sooner. I'm running Windows 10 also so don't know if that has anything to do with it either. Thanks, Rick Rick File Attached: IQFeed Error Message #2.PNG (downloaded 1103 times)
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Feb 5, 2017 04:29 PM Msg. 2 of 2 Hello Rick, after looking at your screenshot, it appears that the Microsoft Redist file did not install properly to your system. of which the MSVCP110.dll is a part of. So what you will need to do is download this file via this link: www.iqfeed.net\vcredist_x86_2012u4.exe. Once installed, re-install IQFeed from the website. Once that completed try connecting again like you normally do. If you are still having issues please let us know. Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000