Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN.IQ Client Software Support »username and password not saved
Author Topic: username and password not saved (3 messages, Page 1 of 1)

gofortips
-Interested User-
Posts: 2
Joined: May 20, 2019


Posted: Aug 26, 2020 09:38 PM          Msg. 1 of 3
Hello,
I use the IQFeed client together with NinjaTrader. Everything worked fine for a long time but now, IQFeed requires entering the user name each time I want to connect. Attached a picture with the login screen I see each time I need to connect.



File Attached: IQFeed.JPG (downloaded 381 times)

DTN Todd
-Interested User-
Posts: 69
Joined: Mar 24, 2010


Posted: Aug 26, 2020 09:57 PM          Msg. 2 of 3
Hello Gofortips

We can assist with this issue we will need some additional information if you could contact service we are available for chat 24/5 Sunday at 5pm central to Friday at 6pm central email is support@iqfeed.net

Thanks
Todd

DTN_Gary_Stephen
-DTN Evangelist-
Posts: 211
Joined: Jul 3, 2019


Posted: Aug 27, 2020 12:43 PM          Msg. 3 of 3
From the "-password" entry in the username field, it looks like whatever method you're using to connect isn't sending the connection string correctly. Have you changed anything recently? Versions of Ninja Trader, or any settings in the IQFeed apps? Also, have you asked this question to NinjaTrader support? They may have more insight into the problem.

(EDITED TO ADD: I see you've already worked with our customer support about this. They resolved your question via these instructions:)

On the Connections window, under Properties, enter “IQFeed” (or use the default name) in the Connection name field. Check the box for Connect on Startup if you wish to have IQFeed start when you launch NinjaTrader 8. Type your IQFeed user ID and password into the respective User name and Password fields. Do not check the box for Use back adjusted data. Click on Apply to save your IQFeed login credentials with NinjaTrader 8.
Then click OK to complete the configuration setup.





Sincerely,
Gary Stephen
DTN IQFeed Implementation Support Specialist

Edited by DTN_Gary_Stephen on Aug 27, 2020 at 01:17 PM
 

 

Time: Wed September 22, 2021 2:41 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003