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"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"Everything is working great with the API. I love it." - Comment from Calvin
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"You have an excellent product !!!!!!" - Comment from Arely
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
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Mar 24, 2010 07:15 AM |
Last Post: |
Nov 18, 2018 05:43 PM |
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Nov 18, 2018 05:43 PM |
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DTN Todd has contributed to 37 posts out of 18938 total posts
(0.20%) in 3,256 days (0.01 posts per day).
20 Most recent posts:
Hello
If you could contact IQfeed support at support@iqfeed.net we are currently available for chat www.iqfeed.net we can review your account and get you logged in.
Thanks Todd IQfeed Support
At the following link http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=lookup&displayaction=support§ion=guide&web=iqfeed enter L in the search text field In the filter by exchange select LSE In the security type select Equity then select the search button. That will give you the list you are looking for
Hello We are not having any issue with Eurex quotes, if you are having an issue please contact support via chat at www.iqfeed.net or email support@iqfeed.net
Thanks Todd
Hello
If you could provide us with some additional details such as what third party software are you using? We would also need your account user information. Support is available www.iqfeed.net chat link is available. Support email address is support@iqfeed.net
Thanks
Hello
We will have our data department look into this. Is this happening with one specific symbol or multiple. If you could provide us with some specific examples that will be of assistance
Thanks
We will look into is.
We will look into this and let you know.
That number of 19,086 includes NCM, NGM, MGSM, OTCBB and OTC. The over the counter stocks account for more then 15,000
Hello
We will have our data team look into this, regarding the attachment if you could email that to us at support@iqfeed.net
Thanks
Hello We will have developer support team look into this as soon as they are in the office Thanks Todd
Hello We will have our data team review your inquiry Todd
Hello We will look into this, we will need some additional information regarding your specific account, how many symbols, etc. If you could contact us via chat at www.iqfeed.net or at the following email address Support@iqfeed.net can get your account info and start the troubleshooting process
Hello we have received your inquiry, we are looking into this issue.
Hello You would need to have Market Depth added to your account. Our sales department can assist with that their email address is sales@iqfeed.net if you have any additional questions our service department is currently available for live chat. That is accessable at www.iqfeed.net Thanks Todd
Hello
We will take a look into this
This has been resolved
Our Data team is looking into this
Thanks
We will have our developers look into this Thanks
Hello I will have the Developers look into this. thanks Todd
Hello Pat
We are looking into your questions, I have sent you an email with a couple questions for clarification regarding this.
Thanks Todd
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