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"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"Everything is working great with the API. I love it." - Comment from Calvin
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"You have an excellent product !!!!!!" - Comment from Arely
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
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Viewing User Profile for: DTN Todd
About Contact
Joined: Mar 24, 2010 07:15 AM
Last Post: Nov 18, 2018 05:43 PM
Last Visit: Nov 18, 2018 05:43 PM
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Email: todd.doering@dtn.com
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Post Statistics
DTN Todd has contributed to 37 posts out of 18938 total posts (0.20%) in 3,256 days (0.01 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » IQFeed trial: unable to log in Nov 18, 2018 05:43 PM (Total replies: 4)

Hello

If you could contact IQfeed support at support@iqfeed.net we are currently available for chat www.iqfeed.net we can review your account and get you logged in.

Thanks
Todd IQfeed Support

Data and Content Support » how to understand the symbol format Oct 8, 2018 08:56 PM (Total replies: 15)

At the following link http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=lookup&displayaction=support§ion=guide&web=iqfeed enter L in the search text field In the filter by exchange select LSE In the security type select Equity then select the search button. That will give you the list you are looking for

DTN.IQ Client Software Support » Eurex data down? Oct 1, 2018 02:32 AM (Total replies: 1)

Hello
We are not having any issue with Eurex quotes, if you are having an issue please contact support via chat at www.iqfeed.net or email support@iqfeed.net

Thanks
Todd

DTN.IQ Client Software Support » Connection to IQFeed Dec 10, 2017 09:19 PM (Total replies: 2)

Hello

If you could provide us with some additional details such as what third party software are you using? We would also need your account user information. Support is available www.iqfeed.net chat link is available. Support email address is support@iqfeed.net

Thanks

Data and Content Support » Divergences in volume Oct 4, 2017 02:14 AM (Total replies: 9)

Hello

We will have our data department look into this. Is this happening with one specific symbol or multiple. If you could provide us with some specific examples that will be of assistance

Thanks


We will look into is.


We will look into this and let you know.

Data and Content Support » how to understand the symbol format Aug 30, 2017 12:11 AM (Total replies: 15)

That number of 19,086 includes NCM, NGM, MGSM, OTCBB and OTC. The over the counter stocks account for more then 15,000

Data and Content Support » Holes in tick data Jun 21, 2017 11:46 PM (Total replies: 4)

Hello

We will have our data team look into this, regarding the attachment if you could email that to us at support@iqfeed.net

Thanks

Data and Content Support » Can't Connect via iqconnect.exe May 2, 2017 11:53 PM (Total replies: 10)

Hello
We will have developer support team look into this as soon as they are in the office
Thanks
Todd

Data and Content Support » minute bars from tick data May 2, 2017 12:17 AM (Total replies: 9)

Hello
We will have our data team review your inquiry
Todd

DTN.IQ Client Software Support » IQFeed Local bandwidth Mar 21, 2017 01:22 AM (Total replies: 1)

Hello We will look into this, we will need some additional information regarding your specific account, how many symbols, etc. If you could contact us via chat at www.iqfeed.net or at the following email address Support@iqfeed.net can get your account info and start the troubleshooting process


Hello we have received your inquiry, we are looking into this issue.

Data and Content Support » About Level2 Dec 14, 2016 02:15 AM (Total replies: 1)

Hello
You would need to have Market Depth added to your account. Our sales department can assist with that their email address is sales@iqfeed.net if you have any additional questions our service department is currently available for live chat. That is accessable at www.iqfeed.net
Thanks
Todd

Data and Content Support » INDU.X bad intraday volume data? Sep 21, 2016 12:30 AM (Total replies: 7)

Hello

We will take a look into this

Data and Content Support » Bad data for QCLK16 Mar 20, 2016 07:48 PM (Total replies: 2)

This has been resolved

Data and Content Support » Bad data for QCLK16 Mar 20, 2016 06:56 PM (Total replies: 2)

Our Data team is looking into this

Thanks


We will have our developers look into this
Thanks


Hello
I will have the Developers look into this.
thanks
Todd


Hello Pat

We are looking into your questions, I have sent you an email with a couple questions for clarification regarding this.

Thanks
Todd


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