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"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
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Viewing User Profile for: DTN Todd
About Contact
Joined: Mar 24, 2010 07:15 AM
Last Post: Jul 13, 2021 07:35 PM
Last Visit: Jul 13, 2021 07:35 PM
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Email: todd.doering@dtn.com
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Post Statistics
DTN Todd has contributed to 65 posts out of 20282 total posts (0.32%) in 4,147 days (0.02 posts per day).

20 Most recent posts:
IQFeed Developer Support » MICRO WTI CRUDE OIL FUTURES Jul 13, 2021 07:35 PM (Total replies: 4)

Market Depth is available for QMCL. If you could contact IQfeed service we can go over your authorizations.
chat is available at www.iqfeed.net

Thanks
Todd IQfeed Support

Data and Content Support » Volume issue Jun 30, 2021 01:38 AM (Total replies: 4)

I will have our developer support team look into this

Thanks
Todd

Data and Content Support » Volume issue Jun 29, 2021 10:56 PM (Total replies: 4)

Hello Newdoct

Our data team researched your inquiry, they verified that our minute data volume is correct. We do not count up the total volume as that is supplied by the exchange. If you have any questions please contact service chat is available at www.iqfeed.net IQfeed service phone number 800.779.7299

Thanks
Todd

Data and Content Support » Volume issue Jun 29, 2021 09:46 PM (Total replies: 4)

We will have our data team look into this and then post their findings

Thanks
Todd

Data and Content Support » Time & Sales Volume - Format Question Jun 17, 2021 09:52 PM (Total replies: 2)

In IQfeed time and sales, the incremental volume is actual size and is not truncated.

Thank You
Todd D
IQfeed Customer Support

System Status Announcements » DTN currently unable to take chats and emails May 11, 2021 07:26 PM (Total replies: 1)

As of 7:24pm DTN is service is available for chats and emails

Thank you for your patience

Todd

System Status Announcements » DTN currently unable to take chats and emails May 11, 2021 07:04 PM (Total replies: 1)

As of 7pm central 5/11/2021 Thank you for contacting DTN. IQfeed and Prophet X service are not able to take chats or emails at this time. Service is available for phone calls. We apologize for the inconvenience

Thank you
Todd Customer Support

Data and Content Support » Missing historical tick data for RIDE and TSNPD Mar 29, 2021 10:09 PM (Total replies: 15)

Hello Napoleon

We should have a determination regarding the data for the symbols RIDE and SCR tomorrow. The symbol guide does not include specific details on delists etc. After those guide files are overwritten there is not a record of them available. For a more direct interaction customer service is available for chat at www.iqfeed.net from 5pm Sunday to 6pm Friday Central time

Thanks
Todd DTN

Data and Content Support » Missing historical tick data for RIDE and TSNPD Mar 28, 2021 11:38 PM (Total replies: 15)

Hello Napoleon

We can have our data team look into this. What is the description and the exact symbol that you are using for TSNPD?

Thanks
Todd DTN Support

DTN.IQ Client Software Support » Opening volume Mar 28, 2021 11:05 PM (Total replies: 2)

Hello

We can have our data team look into this. Can you supply us some additional details such as what is the symbol you are seeing this activity for and a specific date. Are you utilizing our API?

Thanks
Todd DTN Support

DTNIQ Client Software Wish List » India VIX Sep 3, 2020 01:15 AM (Total replies: 4)

Hello domino99

If you are interested in having India VIX data available on IQfeed we can certainly put that request into management for you. We would just have a couple of questions for you regarding your potential usage of the enhancement you are requesting. IQfeed service can assist our email is service@iqfeed.net

Thanks
Todd

DTN.IQ Client Software Support » IQ Feed randomly disconnects Sep 2, 2020 11:38 PM (Total replies: 2)

Hello pokergg

If there is anything IQfeed service can assist you with we are available for chat 5pm Sunday to 6pm Friday Central time at www.iqfeed.net

Thanks
Todd IQfeed Support

DTN.IQ Client Software Support » username and password not saved Aug 26, 2020 09:57 PM (Total replies: 2)

Hello Gofortips

We can assist with this issue we will need some additional information if you could contact service we are available for chat 24/5 Sunday at 5pm central to Friday at 6pm central email is support@iqfeed.net

Thanks
Todd

IQFeed Developer Wish List » Add Basis of Trade to Historical Interval Calls Jun 4, 2020 11:23 PM (Total replies: 4)

Hello MV_opt

I will have our developer support team review your request

Thanks
Todd

IQFeed Developer Support » Time Zones included in Listed Markets(SLM) call Jun 3, 2020 08:48 PM (Total replies: 5)

Hello MV_opt

I will have our developer support team look into your inquiry, they should have an answer for you within 24 hours

Thanks
Todd

Data and Content Support » Same Timestamp with different TickID May 31, 2020 10:55 PM (Total replies: 12)

Hello Pierre845

We will look into your inquiry, we should have an answer for you within 24 hours

Thanks
Todd

IQFeed Developer Support » How to Get a List of Index Components? May 25, 2020 06:46 PM (Total replies: 2)

Hello Amiri

I am going to have our Developer support team look into your request you will have an answer within 24 hours.

Thanks
Todd

IQFeed Developer Support » Equity Tickdata has extreme outliers May 19, 2020 08:51 PM (Total replies: 9)

I can go over the data with you. Instead of taking up forum space with this specific details if you could contact IQfeed Support. I am available for chat at www.iqfeed.net or by email at support@iqfeed.net

Thanks
Todd

IQFeed Developer Support » Equity Tickdata has extreme outliers May 19, 2020 08:35 PM (Total replies: 9)

This is everything i am showing for 09:55.14
09:55:15.0 3/24/2020 52.96
09:55:14.9 3/24/2020 52.97
09:55:14.9 3/24/2020 52.97
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.97
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.8 3/24/2020 52.96
09:55:14.4 3/24/2020 52.97
09:55:14.4 3/24/2020 52.96
09:55:14.4 3/24/2020 52.96
09:55:14.1 3/24/2020 52.96
09:55:14.1 3/24/2020 52.96
09:55:14.1 3/24/2020 52.96
09:55:14.1 3/24/2020 52.95
09:55:14.1 3/24/2020 52.95
09:55:14.1 3/24/2020 52.95
09:55:14.1 3/24/2020 52.95
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.1 3/24/2020 52.94
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.925
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.93
09:55:14.0 3/24/2020 52.9201
09:55:14.0 3/24/2020 52.925
09:55:14.0 3/24/2020 52.925
09:55:14.0 3/24/2020 52.925
09:55:14.0 3/24/2020 52.925
09:55:14.0 3/24/2020 52.925
Thanks
Todd

IQFeed Developer Support » Equity Tickdata has extreme outliers May 19, 2020 07:10 PM (Total replies: 9)

Hello Karthikkrishnan

I checked the IQfeed data for your inquiry and I am not showing the spikes in data that your chart is showing.

Thanks
Todd


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