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"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"I am a hedge fund manager here. It’s funny, I have a Bloomberg terminal and a Bridge feed, but I still like having my DTN feed!" - Comment from Feras
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
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About Contact
Joined: Apr 13, 2004 09:41 AM
Last Post: Nov 5, 2004 02:14 PM
Last Visit: Sep 23, 2011 03:22 PM
Website: http://www.dtniq.com
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Administrator has contributed to 11 posts out of 19824 total posts (0.06%) in 6,039 days (0.00 posts per day).

20 Most recent posts:
IQFeed Datafeed Wish List » Symbol Lookup Nov 5, 2004 02:14 PM (Total replies: 5)

Are you are referring to the website search engine, or the lookup integrated within DTNiQ? For the website, I did a search for 'US Dollar Index' (removing the periods) and it returned DXY$Y - US Dollar Index Cash - NYBOT. Was this the symbol you were after?

I understand the search engine is not perfect, but there are a few things you can try if you cannot find the symbol you are after:

1. Try broadening your search. For example, instead of searching for 'U.S. Dollar Index', search for 'Dollar' or 'Dollar Index'.

2. Work from being more specific to less, since you could return thousands of records with a very broad search statement. For example, "Micro" will return Microsoft, as well as the "BRAZOS JMIC MICRO CAP GROWTH PORTFOLIO" mutual fund (along with 63 other matches).

3. Try removing any punctuation (periods, commas, etc.).

4. Try downloading the entire symbol list by using the link DOWNLOAD link above the Symbol Lookup form. This will enable you to import the list into Excel or your own database if you are more comfortable using those search tools. It is updated nightly.

Please let me know any other questions or frustrations you have with the serach tool on the website. Any improvement we can make for you will likely please many others as well.

Forum Suggestions » Change Password? Sep 28, 2004 09:48 AM (Total replies: 1)

When logged in, click on 'Profile' at the top of the page.

Mike

POLLS & SURVEYS » Best Method of Providing Customer Support Apr 19, 2004 05:27 PM (Total replies: 0)

Please tell us which is your preferred method of receiving customer support for your DTN Market Access Service.

IQFeed Developer Announcements » Welcome to the IQFeed Developer Forums Apr 14, 2004 09:31 AM (Total replies: 0)

The IQFeed Developer Forums were developed to enhance communication between our customers and our developement and support staff. Please post your comments and/or questions in the appropriate forum.

General Product Announcements » Welcome to the DTNIQ Forums Apr 14, 2004 09:30 AM (Total replies: 0)

These forums were developed to enhance communication between our customers and our developement and support staff. Please post your comments and/or questions in the appropriate forum.
Edited by DTN_Jay_Froscheiser on May 3, 2004 at 02:35 PM

Forums Announcements » Welcome to the DTNIQ Forums Apr 13, 2004 12:17 PM (Total replies: 0)

These forums were developed to enhance communication between our customers and our developement and support staff. Please post your comments and/or questions in the appropriate forum.
Edited by DTN_Jay_Froscheiser on May 3, 2004 at 02:36 PM


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