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Viewing User Profile for: DTN_mark_e
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DTN_mark_e has contributed to 24 posts out of 19646 total posts (0.12%) in 2,118 days (0.01 posts per day).

20 Most recent posts:
Data and Content Support » Download continous contract Jun 24, 2020 09:25 AM (Total replies: 7)

# is continous
#C is back-adjusted

so, for back-adjusted XG, it would be XG#C

Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


DTN.IQ Client Software Support » IQ Feed randomly disconnects Jun 23, 2020 05:55 PM (Total replies: 1)

sorry to hear you're having some connection issues. There were no outages on any of the IQFeed servers today. The log you provided doesn't specify why you are not connecting, so we can only speculate the usual causes for something like this, which are 1) some type of internet-related issue; or 2) a local problem on your PC or network (e.g. hardware, software, a lost handshake between the data feed and Ninja).

Looking more closely at these logs, I can see that you are using Kinetick, not IQFeed. I encourage you to contact Kinetick support about this and work with them directly (as we do not provide Kinetick technical support).

Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Download continous contract Jun 17, 2020 01:09 PM (Total replies: 7)

eddy, also, perhaps you are not aware, but XG# is the continuous contract.

Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Download continous contract Jun 17, 2020 12:21 PM (Total replies: 7)

you would need to either use one of the IQFeed apps (included in the IQFeed Applications folder), such as the Time&Sales or Charts, or you would need to use a 3rd party software.

Note that tick history is limited to 180 days (but you can only download 8 days during US equity market hours).

Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Download continous contract Jun 17, 2020 09:13 AM (Total replies: 7)

Eddy, if you have the IQFeed Core Service, you would have access to XG# history. Minute history goes back to 1/13/2006, and daily bars go back to 11/23/1990

Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net



I'm sorry, we need to correct our earlier posting -- IQFeed is indeed showing the various ticks at 85.39 on 2/3/20, albeit as "extended trades," which by default are not displayed in the Time & Sales window. To turn on Extended trades, you will need to go into the T&S Settings, and under the General tab, check the box for "Enable Extended Trades."

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


Data and Content Support » Odd bars in CME futures historic data Feb 3, 2020 06:45 PM (Total replies: 4)

sorry for the late response. We're looking into these and will hopefully have an answer for you shortly.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net



Hi Aaron, the "sorry, your product and/or service for the attempted login are incorrect" is not typically associated with a bad connection. While a connection problem can trigger it, more often it means that there is a problem communicating with an application/software, i.e. either the software is unsupported or there is a process hangup between the two products.

It's certainly possible that you have an internet connectivity problem that is outside the scope of IQFeed support. However, you may also want to reach out to us again in chat so that we can get more details from you, to determine if something else is happening here.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net



Carlos,
Is it only the IQFeed client that fails to connect, or do you lose all internet connectivity when switching to an Ethernet connection? If it's everything, you will need to check with your Internet Service Provider. If it's only IQFeed, try restarting your PC after switching from Wi-Fi to the ethernet connection.

If that doesn't work, it will be easier to help you troubleshoot by visiting us in chat, at https://www.dtn.com/financial-analytics/active-trading/dtn-iqfeed .

Thanks,
Mark

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


Data and Content Support » VXXB change back to VXX May 3, 2019 09:42 AM (Total replies: 2)

The 2 symbols VXXB and VXZB were changed to VXX and VXZ. The old symbol history were moved to the new symbols. VXXB and VXZB are no longer valid symbols.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


Data and Content Support » Intraday Apr 24, 2019 02:40 PM (Total replies: 1)

The IQFeed trial is limited to 4 calendar days of intraday (tick/minute) history and 365 days of daily bars.

Paid subscribers can download 180 calendar days of tick (except during US equity market hours, 9:30am-4:30pm, M-F, during which time tick history is limited to 8 days), 10+ years of minute, and 15+ years of daily history.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


DTN.IQ Client Software Support » Time and Sales - Bid/Ask Size Mar 4, 2019 06:09 PM (Total replies: 2)

We do not keep bid/ask sizes in our history. It's only found in the streaming data.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


General Product Announcements » DTN Thanksgiving Holiday Hours 2018 Nov 21, 2018 04:31 PM (Total replies: 0)

Please note that DTN will be closed on Thanksgiving, Thursday Nov. 22. We will be open Friday, Nov. 23 from 7am-2pm.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


Data and Content Support » backfill for @ES# Feb 21, 2018 11:49 AM (Total replies: 37)

Hello 4trading,
We need more info. Please contact us in chat or call us so that we can best help you with your data.

Thank you.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


IQFeed Developer Support » Access to Historical Data. Sep 7, 2017 08:37 AM (Total replies: 5)

Craig,
With the IQFeed core service, you can see delayed data and history on most exchanges, which is why you are able to see ES. However, that's not true of all exchanges. Notable exceptions are NYMEX and COMEX, which charge $1/month each for their delayed data. Also, most exchanges charge a small fee for their index data, delayed or otherwise. If you would like more information on the data you receive with your subscription, or if you have pricing questions on adding additional exchanges/services, you may want to contact our sales team directly by phone (800-475-4755), chat, or email (sales@iqfeed.net).


Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net

Edited by DTN_mark_e on Sep 7, 2017 at 08:48 AM

IQFeed Datafeed Wish List » Nasdaq TotalView Aug 25, 2017 02:03 PM (Total replies: 1)

Hi James, no. IQFeed does not offer Nasdaq TotalView.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


Data and Content Support » Delisted Stocks May 16, 2017 05:48 PM (Total replies: 7)

Hi Lu,
Our data alone will not notify you of a symbol change. IQFeed publishes a daily list of "US Stocks - Changes" at www.iqfeed.net, under the Notifies section of our symbol guide page, but this is not a historical compendium of all previously used symbols. I'm sorry, I don't believe we have such a list. You may need to check the investor relations section of a company's website. You're also welcome to reach out to our support staff to help you in your research.


Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net

Edited by DTN_mark_e on May 16, 2017 at 06:06 PM

Data and Content Support » Hours of streaming quotes and news May 12, 2017 02:58 PM (Total replies: 1)

Hello salemreyen,

IQFeed streaming is 24 hours a day. US stocks' premarket trading is 4am-9:30am (Eastern), normal trading is 9:30am-4pm, and after-hour trading is 4pm-8pm. The news feed is also 24 hours a day but dependent upon the news providers.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net



Jonathan,
We understand your concerns about FXCM, and we're working to ensure that you continue receiving quality FX market data going forward. As an option, keep in mind that we also offer a Premium Forex service, which provides access to individual contributors or the .COMP/.ABBA symbols that are included.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net


DTNIQ Client Software Wish List » iqconnect.exe & iqconnect_console.exe Nov 10, 2016 05:31 PM (Total replies: 10)

Andrew,
Your question has been forwarded to management and product development.

Mark Eash, Trading Markets Customer Service DTN
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax)
www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net



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