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DTN_mark_e has contributed to 17 posts out of 19394 total posts
(0.09%) in 1,945 days (0.01 posts per day).
20 Most recent posts:
DTN.IQ Client Software Support »
IQFeed can not works well in China, if any Jan 3, 2020 06:53 PM
(Total replies: 1)
Hi Aaron, the "sorry, your product and/or service for the attempted login are incorrect" is not typically associated with a bad connection. While a connection problem can trigger it, more often it means that there is a problem communicating with an application/software, i.e. either the software is unsupported or there is a process hangup between the two products. It's certainly possible that you have an internet connectivity problem that is outside the scope of IQFeed support. However, you may also want to reach out to us again in chat so that we can get more details from you, to determine if something else is happening here. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
DTN.IQ Client Software Support »
Client connects over WiFi but not under wired network May 20, 2019 05:46 PM
(Total replies: 1)
Carlos, Is it only the IQFeed client that fails to connect, or do you lose all internet connectivity when switching to an Ethernet connection? If it's everything, you will need to check with your Internet Service Provider. If it's only IQFeed, try restarting your PC after switching from Wi-Fi to the ethernet connection. If that doesn't work, it will be easier to help you troubleshoot by visiting us in chat, at https://www.dtn.com/financial-analytics/active-trading/dtn-iqfeed . Thanks, Mark Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
Data and Content Support »
VXXB change back to VXX May 3, 2019 09:42 AM
(Total replies: 2)
The 2 symbols VXXB and VXZB were changed to VXX and VXZ. The old symbol history were moved to the new symbols. VXXB and VXZB are no longer valid symbols. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
Data and Content Support »
Intraday Apr 24, 2019 02:40 PM
(Total replies: 1)
The IQFeed trial is limited to 4 calendar days of intraday (tick/minute) history and 365 days of daily bars. Paid subscribers can download 180 calendar days of tick (except during US equity market hours, 9:30am-4:30pm, M-F, during which time tick history is limited to 8 days), 10+ years of minute, and 15+ years of daily history. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
DTN.IQ Client Software Support »
Time and Sales - Bid/Ask Size Mar 4, 2019 06:09 PM
(Total replies: 2)
We do not keep bid/ask sizes in our history. It's only found in the streaming data. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
General Product Announcements »
DTN Thanksgiving Holiday Hours 2018 Nov 21, 2018 04:31 PM
(Total replies: 0)
Please note that DTN will be closed on Thanksgiving, Thursday Nov. 22. We will be open Friday, Nov. 23 from 7am-2pm. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
Data and Content Support »
backfill for @ES# Feb 21, 2018 11:49 AM
(Total replies: 37)
Hello 4trading, We need more info. Please contact us in chat or call us so that we can best help you with your data. Thank you. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
IQFeed Developer Support »
Access to Historical Data. Sep 7, 2017 08:37 AM
(Total replies: 5)
Craig, With the IQFeed core service, you can see delayed data and history on most exchanges, which is why you are able to see ES. However, that's not true of all exchanges. Notable exceptions are NYMEX and COMEX, which charge $1/month each for their delayed data. Also, most exchanges charge a small fee for their index data, delayed or otherwise. If you would like more information on the data you receive with your subscription, or if you have pricing questions on adding additional exchanges/services, you may want to contact our sales team directly by phone (800-475-4755), chat, or email (sales@iqfeed.net). Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net Edited by DTN_mark_e on Sep 7, 2017 at 08:48 AM
IQFeed Datafeed Wish List »
Nasdaq TotalView Aug 25, 2017 02:03 PM
(Total replies: 1)
Hi James, no. IQFeed does not offer Nasdaq TotalView. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
Data and Content Support »
Delisted Stocks May 16, 2017 05:48 PM
(Total replies: 7)
Hi Lu, Our data alone will not notify you of a symbol change. IQFeed publishes a daily list of "US Stocks - Changes" at www.iqfeed.net, under the Notifies section of our symbol guide page, but this is not a historical compendium of all previously used symbols. I'm sorry, I don't believe we have such a list. You may need to check the investor relations section of a company's website. You're also welcome to reach out to our support staff to help you in your research. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net Edited by DTN_mark_e on May 16, 2017 at 06:06 PM
Data and Content Support »
Hours of streaming quotes and news May 12, 2017 02:58 PM
(Total replies: 1)
Hello salemreyen, IQFeed streaming is 24 hours a day. US stocks' premarket trading is 4am-9:30am (Eastern), normal trading is 9:30am-4pm, and after-hour trading is 4pm-8pm. The news feed is also 24 hours a day but dependent upon the news providers. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
Data and Content Support »
FXCM Exit from US Market and Data feed availability Feb 7, 2017 10:33 AM
(Total replies: 1)
Jonathan, We understand your concerns about FXCM, and we're working to ensure that you continue receiving quality FX market data going forward. As an option, keep in mind that we also offer a Premium Forex service, which provides access to individual contributors or the .COMP/.ABBA symbols that are included. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
DTNIQ Client Software Wish List »
iqconnect.exe & iqconnect_console.exe Nov 10, 2016 05:31 PM
(Total replies: 10)
Andrew, Your question has been forwarded to management and product development. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
Data and Content Support »
Historic pricing for expired Option symbols Jul 22, 2015 04:14 PM
(Total replies: 3)
Tturk, we can pull up minute/daily equity options as far back as January 23, 2010. You would just need to know the symbol. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
DTN.IQ Client Software Support »
IQconnect freezing Jun 30, 2015 03:15 PM
(Total replies: 3)
mjbray, Loren is emailing you with some instructions. You should have them soon. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
Data and Content Support »
NAZ futures Apr 9, 2015 11:49 AM
(Total replies: 1)
Hi Wilkinson, There is no volume, no open interest on @QCN#C, only settles. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net
IQFeed Datafeed Wish List »
Canadian options Jan 12, 2015 09:33 AM
(Total replies: 1)
Sorry, not at this time. Mark Eash, Trading Markets Customer Service DTN 9110 West Dodge Rd, Ste 200, Omaha, Ne 68114 800-397-7000 (DTNIQ & IQFEED) | 402-255-3682 (Fax) www.dtn.com/trading | www.dtniq.com | http://www.iqfeed.net |
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