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DTNKaren has contributed to 33 posts out of 21185 total posts
(0.16%) in 6,931 days (0.00 posts per day).
20 Most recent posts:
The LME is closed today due to a bank holiday.
Karen
Hi Are you receiving this information on a developers feed?
Sorry for the delay in response.
Karen
Hi Nolik,
I believe the best answer I can give right now is the one Jay gave up above your post. If you would like to talk to the Prophet X team, you can email them at mdcsupport@dtn.com, and they would be happy to assist you in what you are looking for.
Thanks Karen
Hi
If you could email me at Karen.Copeland@dtn.com
I can send you instructions on how to set this. It is a document that I don't think I can post here on the forum.
Thanks Karen
Hello
I am going to forward this on to the Prophet X group and get an answer for you.
Karen
Morning Glad it was a simple fix for you. Reboot's help alot ;) Let us know if you need anything else
Karen
Good morning,
There was a problem with the Reuters feed during that time.
It has been resolved at this time.
We are sorry for any inconvience.
Karen
Market Data has informed me this has now been corrected.
Let us know if you have further questions
Karen ;)
I am having market data department check into this.
Thanks for your patience.
Karen
Regarding the seconds in the time-stamp....
I am checking with the developers to see when that may be ready for release.
Thank you for your patience.
Karen
This problem has been resolved.
Thanks for your patience.
Karen
All ICE data is affected by this outage
A problem with our source has caused this outaage.
Engineers are working to resolve this asap.
Thanks Karen
The E-cbot markets are now in pre-open. E-cbot will reopen at 12pm CT on a staggered opening. See schedule below for details. All implieds will be turned OFF for CBOT Agricultural products and all Hosted exchange products (WCE, KCBT, MGEX) until further notice. Calendar spreads will only be able to trade with calendar spreads or single legs vs. single legs. This affects agricultural products only.
Edited by DTNKaren on Aug 4, 2006 at 11:14 AM
The ecbot was halted due to technical difficulites. The exchange does not have a start time yet. Details below The market was halted at approximately 09:30 a.m. due to e-cbot technical issues. The reopening time has not been determined.
Karen Edited by DTNKaren on Aug 4, 2006 at 10:32 AM
Thanks again for the screen shots. I will again, try and duplicate these problems. Karen
I just heard from the developers and they are researching this problem right now.
Thanks
Hi David,
I am going to contact the developers to see if this is something from the API that is used, as I am not seeing this same problem in my DTN IQ feed.
Thanks for your patience.
Karen
Hello If you are not able to call, you can always come into chat by going to www.iqfeed.net We are there from 630am Central to 6pm Central time Monday -Friday.
I watched the opening on Level 2 this morning and it did indeed show 0.00 for open, but as soon as the market opened, it was all filling in.
Please let us know if you are still having problems, or if changing that setting in TS resolved it.
Thanks Karen
Thanks for letting me know some other details. Could you please private message me your log on #? so I can check your log ons?
In the lower right corner of your computer down by the clock, there is a little white circle, with DTN on it. If you double click on that it will pull up the IQ Connection Manager. It will tell you what version you are using.
The log on # you can provide me, or an email address associated with your account will help me look you up and see what you are using to hit the servers here.
You can call me at 800/397-7000. This sounds like it is more of developers issue, but I want to make sure. If I am not available, anyone can help you at that number.
If you are not able to call in, you can also reach us through chat at www.iqfeed.net. Click on the technical support button for live chat. We are there from 630am Central time to 6pm Central time. Thanks Karen
Hi I looked at your reference page and checked my DTN IQ and those columns both report that data as XX/XX/XX
Is this your own software that you are seeing this in? This may be something the developers could better answer.
Please let me know if it is developer feed or DTN IQ.
Thanks Karen
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