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"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"Everything is working great with the API. I love it." - Comment from Calvin
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
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Viewing User Profile for: mojotrader
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Joined: Aug 2, 2007 08:23 PM
Last Post: Oct 2, 2009 09:59 AM
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mojotrader has contributed to 4 posts out of 21196 total posts (0.02%) in 6,135 days (0.00 posts per day).

20 Most recent posts:
Data and Content Support » data lag Oct 2, 2009 09:59 AM (Total replies: 3)

I've noticed lag on ES and NQ lately as well when compared to my IB feed. IQ seems to get behind on bursts of data that last less than a min. It's as if the IQFeed hasn't switched from low to high gear. However, when the mkt is moveing at a steady pace, IQ keeps up just fine

Data and Content Support » Duplicated rows in intraday history 31 Dec 2008 Jan 2, 2009 12:57 PM (Total replies: 4)

I'd like to pile on with data feed problems I've seen over the last 2 wks but haven't seen for at least 6-8 months.

I chart using IQFEED and trade with IB.

Many times over the last 2 wks my incoming chart data from iqfeed freezes for 5-30 seconds while IB trucks along, then I get a burst of data from iqfeed and my charts catch up to the current price reported by IB.

I never saw this problem during the high volatility sep-nov months, only the past 2-3 weeks when volatility has been extremely low.

Data and Content Support » hi my feed has stopped. ran diagnositcss and all tests passed. anyone else having problems Jul 10, 2008 12:07 PM (Total replies: 2)

ditto

Data and Content Support » Time for Answers from DTN Aug 2, 2007 08:59 PM (Total replies: 3)

Now that DTN has given us about two weeks of intermittently bad data, it's about time for some serious answers.

1. Why didn't you notify customers of this upgrade?

2. Why didn't you provide details on the purpose and benefits of this upgrade?

3. What did you change in the way data is being sent? This is import because I've notice subtle difference in data delivery compared to the old DTN services.

4. Are you aggregating data to reduce bandwidth requirements w/o telling your customers? What did you do to the data?

I'm sure there are many that have experienced problems over the last few weeks and it's time for you guys to provide details on what you're doing, how long it's going to take, what can we expect, when this will be done, and why the fvking now you decided to make significant changes w/o warning on my nickel.

I would like to be nice about this but I've lost money because of your feed and you don't treat customers like this and keep them.

In fact I had another problem today with ER2 and your support rep told me to reboot my computer to connect to a different server. Treating your customers like idiots will only get you fewer customers.

Now that I’ve blown some steam I’ll wait patiently for your kind response, 2 week credit on my service, a DTN T-shirt or whatever else you want to throw my way.

~mojo


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