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"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon

"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat

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"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

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"It’s so nice to be working with real professionals!" - Comment from Len

"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum

"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate

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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »All Quotes Delayed By About 2 Minutes Today.

Author	Topic: All Quotes Delayed By About 2 Minutes Today. (6 messages, Page 1 of 1)
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:28 PM Msg. 1 of 6 Tried re-start, still the same. Confirmed by snap quote application on server.
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Apr 21, 2020 01:41 PM Msg. 2 of 6 Checked diagnostics. Ping time ~30ms. No client queuing apparent.
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Apr 21, 2020 01:43 PM Msg. 3 of 6 Please contact IQ Feed directly for assistance. 800-779-7299 Chat @ www.iqfeed.net and the technical support chat is on the left hand side of the webpage. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
aQuant -Interested User- Posts: 49 Joined: Jul 20, 2012	Posted: Apr 21, 2020 07:23 PM Msg. 4 of 6 I noticed a related issue. At night (~7pm CST) the L2 feed often lags the L1 feed, this is at a time when the activity is fairly low. Did anyone notcice similar? I have seen this for a few nights in a row now.
DTN Todd -Interested User- Posts: 74 Joined: Mar 24, 2010	Posted: Apr 21, 2020 07:32 PM Msg. 5 of 6 If you could contact support when you are seeing this we can investigate. Service is available at 800-779-7299 Chat @ www.iqfeed.net
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Apr 22, 2020 06:29 AM Msg. 6 of 6 Most typically a queuing of data is related to bandwidth. You make a request of data sets which our server responds to; however the connection cannot consume the requested data in a timely fashion. Our data servers queue the data to a certain point and then begin dropping the data when your connection still is unable to consume the data fast enough. Therefore you fall behind or show a delay. As I cannot say this is what you have been running into, this is one very typical example. As Todd mentioned the best thing you can do is contact us when this is happening. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com