Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »IQFeed 3rd Party Software Support »Erroneous Split in Fundamental Message
Author Topic: Erroneous Split in Fundamental Message (7 messages, Page 1 of 1)

Roberts
-Interested User-
Posts: 52
Joined: Mar 26, 2008


Posted: Sep 14, 2020 03:44 AM          Msg. 1 of 7
Is this a good place to report data errors?

The fundamental message returned just now for XLF begins like this, with the record truncated after Split Factor 2

F,XLF,7,,57698000,31.3800,17.4900,31.3800,17.4900,2.4700,0.1516,0.6115,06/25/2020,06/22/2020,,,,,FINANCIAL SELECT SECTOR SPDR,,,1.20,,186563.0,,,,744245,1000.00 09/19/2016,1231.00 05/04/2007,...

An hour earlier, this came in...
F,XLF,7,,57698000,31.3800,17.4900,31.3800,17.4900,2.4700,0.1516,0.6115,06/25/2020,06/22/2020,,,,,FINANCIAL SELECT SECTOR SPDR,,,1.20,,186563.0,,,,744245,1000.00 09/19/2016,1231.00 07/01/2002,....

I only noticed this because a customer reported that the date he got for Split Factor 2 was 10/12/2010.

Besides the changing date for this "split", a bigger problem is that there has never been a second split for XLF. There should only be the first on 9/19/2016, whose factor should be 1000/1231 (approximately). In reality, the factor should be 1/1.23167675 which is really a back-adjusment for a special dividend of $4.44346/share.

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Sep 14, 2020 06:21 AM          Msg. 2 of 7
Robert we appreciate the information.

You can also report data issues at support@iqfeed.net

This split data is currently under review and I will notify you as soon as I have more information.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Sep 14, 2020 09:55 AM          Msg. 3 of 7
We have corrected the data errors on the symbol XLF.

If you have any further questions regarding this information please feel free to contact us at support@iqfeed.net

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

Roberts
-Interested User-
Posts: 52
Joined: Mar 26, 2008


Posted: Sep 14, 2020 10:15 AM          Msg. 4 of 7
Hi Stephen,
I just grabbed the message after reading your post and got this:

F,XLF,7,,57698000,31.3800,17.4900,31.3800,17.4900,2.4700,0.1516,0.6115,06/25/2020,06/22/2020,,,,,FINANCIAL SELECT SECTOR SPDR,,,1.20,,186563.0,,,,744245,0.81 09/19/2016,1231.00 02/22/2008,...

Indeed, Split Factor 1 was corrected, but Split Factor 2 should be empty. The factor 1231 is an artifact of the divisor for Split Factor 1 (1000/1231 = approx. 0.81), and its date is fictitious.

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Sep 14, 2020 10:21 AM          Msg. 5 of 7
Thank you for the response.

Our Market data integrity team is reviewing the data on XLF at this time.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Sep 14, 2020 02:10 PM          Msg. 6 of 7
We are still researching but for now, either:

• Unwatch the symbol and then rewatch the symbol.

Or if that doesn’t work

• Shut down and restart the feed.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

Roberts
-Interested User-
Posts: 52
Joined: Mar 26, 2008


Posted: Sep 14, 2020 02:58 PM          Msg. 7 of 7
Looks good now. SF2 is empty. Thanks.
 

 

Time: Fri April 19, 2024 7:55 PM CFBB v1.2.0 11 ms.
© AderSoftware 2002-2003