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"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
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"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob
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"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
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DTN Todd has contributed to 74 posts out of 20985 total posts
(0.35%) in 4,827 days (0.02 posts per day).
20 Most recent posts:
DTN Support is well aware of this issue, since it is a port confliction the only current solution is to remove or disable Ghub. A more satisfactory solution has been investigated. At this time there is no update available regarding a resolution.
That authorization for the CBOE is not included in the IQfeed core service. The realtime authorization for the CBOE indexes is $7.50 a month there is a delayed authorization available for $2 a month
Thanks Todd
Yes the Vix is available It is within IEOPTIONS.ZIP they are in alphabetical order the columns are listed at the top of the page
Symbol,SecurityType,Description,ExpirationDate,Exchange,LastUpdate
If you are still having issues service can assist and is available for chat at www.iqfeed.net from 5pm Sunday till Friday 6pm central
Thanks Todd DTN Customer support
Yes, this includes futures
Thanks Todd DTN customer Support
Checking the IQfeed data for GPS our tick data matches what you have for your minute data. Random check of some of the other symbols you listed does not show any issues. There have not been any reported issues with the listed symbols. You can check the data I referring to before it is transferred to NinjaTrader On your desktop select the icon IQfeed applications then select time and sales. In request details select tick data in settings you can select date specific data. NinjaTrader support should be able to assist with how their chart is building the data.
Thanks Todd IQfeed Customer Support
We will look into this and let you know the result.
Thanks Todd DTN Customer Support
The expiration date is available in the IQfeed applications Snapquote. On your desktop select the icon IQfeed applications then select Snapquote then enter the symbol. The expiration date is available in Snapquote for all of your example
Thanks Todd DTN Customer Service
Hello Stargazer
We are researching both of your Forum posts we will post the results when we have that information
Thanks Todd IQfeed customer support
Hello ChainsawDR
There are a few things that this could be, I am having our data team look into the data aspect. When we have an answer we will post that information
Thanks Todd IQfeed Customer Support
Market Depth is available for QMCL. If you could contact IQfeed service we can go over your authorizations. chat is available at www.iqfeed.net
Thanks Todd IQfeed Support
I will have our developer support team look into this
Thanks Todd
Hello Newdoct
Our data team researched your inquiry, they verified that our minute data volume is correct. We do not count up the total volume as that is supplied by the exchange. If you have any questions please contact service chat is available at www.iqfeed.net IQfeed service phone number 800.779.7299
Thanks Todd
We will have our data team look into this and then post their findings
Thanks Todd
In IQfeed time and sales, the incremental volume is actual size and is not truncated.
Thank You Todd D IQfeed Customer Support
As of 7:24pm DTN is service is available for chats and emails
Thank you for your patience
Todd
As of 7pm central 5/11/2021 Thank you for contacting DTN. IQfeed and Prophet X service are not able to take chats or emails at this time. Service is available for phone calls. We apologize for the inconvenience
Thank you Todd Customer Support
Hello Napoleon
We should have a determination regarding the data for the symbols RIDE and SCR tomorrow. The symbol guide does not include specific details on delists etc. After those guide files are overwritten there is not a record of them available. For a more direct interaction customer service is available for chat at www.iqfeed.net from 5pm Sunday to 6pm Friday Central time
Thanks Todd DTN
Hello Napoleon
We can have our data team look into this. What is the description and the exact symbol that you are using for TSNPD?
Thanks Todd DTN Support
Hello
We can have our data team look into this. Can you supply us some additional details such as what is the symbol you are seeing this activity for and a specific date. Are you utilizing our API?
Thanks Todd DTN Support
Hello domino99
If you are interested in having India VIX data available on IQfeed we can certainly put that request into management for you. We would just have a couple of questions for you regarding your potential usage of the enhancement you are requesting. IQfeed service can assist our email is service@iqfeed.net
Thanks Todd
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