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"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
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Viewing User Profile for: stargazer
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Joined: Jun 28, 2006 09:48 AM
Last Post: May 16, 2008 10:43 AM
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stargazer has contributed to 8 posts out of 21196 total posts (0.04%) in 6,535 days (0.00 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » Customer Tech Support? May 16, 2008 10:43 AM (Total replies: 4)

Problems started when I upgraded winXP to service pack 3. Major problems with this upgrade - Beware - research before you upgrade. Had to restore to a previous point in time. Got most of my programs, devices working. But IQ feed won't re-install correctly. I sent complete details in the emails. Tried re-install about 8 times. Do you have my emails now? Then I will call support.
Dave......

DTN.IQ Client Software Support » Customer Tech Support? May 16, 2008 10:17 AM (Total replies: 4)

Is anyone working in Customer Service? I've sent 2 emails yesterday regarding the problem I'm having re-installingthe IQFeed software and there's been no response. No data feed - No trading!
Dave

Data and Content Support » Data Problem Today Sep 17, 2007 11:22 PM (Total replies: 5)

Thnx....

Data and Content Support » Data Problem Today Sep 17, 2007 05:42 PM (Total replies: 5)

Steve, where's the "Hosts" file located? I'm looking in the DTN/IQfeed directories under program files but there isn't a file called "Hosts".

Thnx

Data and Content Support » Data Problem Today Sep 17, 2007 02:06 PM (Total replies: 5)

RE: Above. Is there a way to force login to "156" servers only?

Data and Content Support » Data Problem Today Sep 17, 2007 02:03 PM (Total replies: 5)

I encountered a data stopage today at about 10:20 through 10:30. Noticed on NQZ7. I was away from my computer so unsure if maybe my Cable Internet connection cut out. Was hooked up to server 66.112.148.113 using QuoteTracker charting. Tried forcing a backfill but no luck filling in missing data. Exited QT and reloaded and was connected to a "156" server and all was fine. No missing data.

Data and Content Support » WHEN is the server upgrade going to be completed?? Aug 13, 2007 12:38 PM (Total replies: 9)

Jay, Can you give us an update on the status of the server upgrade?

Data and Content Support » @YMU6 Data For May 1 Jun 28, 2006 10:14 AM (Total replies: 1)

The data for May 1 looks incorrect: O 11,207 H 11,207 L 11,206 C 11,204
The prices are about 250 points lower from the previous day. Pls check it and correct.


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