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"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
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Viewing User Profile for: DTN_Robert_Carrillo
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DTN_Robert_Carrillo has contributed to 6 posts out of 21199 total posts (0.03%) in 6,221 days (0.00 posts per day).

20 Most recent posts:
Using IQFeed with Interactive Brokers (IB) » Conversion between IQFeed <--> Interactive Brokers Ticker Symbols ? Mar 21, 2017 02:55 AM (Total replies: 2)

Hello,

If you haven't already done so please contact our Sales Dept about how we can meet your data needs. They will be glad to help regarding compatible software, pricing, trial info, etc. They can be reached at sales@iqfeed.net or by phone 800-475-4755.

Thank you.
Robert Carrillo

support@iqfeed.net

support@dtniq.com

support@prophetx.com

Trading Markets Customer Service

1-800-397-7000

DTN.IQ Client Software Support » IQ Feed 5.2.1.0 Stopped Working Yesterday Apr 6, 2016 03:16 AM (Total replies: 2)

Thank you for your post. We'll investigate and advise ASAP.
Robert Carrillo

support@iqfeed.net

support@dtniq.com

support@prophetx.com

Trading Markets Customer Service

1-800-397-7000

IQFeed Developer Support » IQConnect.exe 5.2.1.0 (and 5.1.1.3) hangs on connect for multiple connections Mar 30, 2016 04:17 AM (Total replies: 4)

Thank you for your post. Developer Support will respond ASAP.
Robert Carrillo

support@iqfeed.net

support@dtniq.com

support@prophetx.com

Trading Markets Customer Service

1-800-397-7000

Data and Content Support » IQ Feed Data Time Stamp Feb 1, 2016 05:57 AM (Total replies: 5)

Edit to confirm that the timestamp will change to DST ET.


Robert Carrillo

support@iqfeed.net

support@dtniq.com

support@prophetx.com

Trading Markets Customer Service

1-800-397-7000
Edited by DTN_Robert_Carrillo on Feb 1, 2016 at 05:58 AM
Edited by DTN_Robert_Carrillo on Feb 1, 2016 at 06:07 AM

Data and Content Support » IQ Feed Data Time Stamp Feb 1, 2016 05:49 AM (Total replies: 5)

Hi again Adrian. It is ET. We are not in DST currently.
Robert Carrillo

support@iqfeed.net

support@dtniq.com

support@prophetx.com

Trading Markets Customer Service

1-800-397-7000

IQFeed Developer Support » No Bid/Ask Sizes for Forex Feb 1, 2016 03:53 AM (Total replies: 4)

Thanks for your post Oren. Developer Support will be here in a few hrs to assist.
Robert Carrillo

support@iqfeed.net

support@dtniq.com

support@prophetx.com

Trading Markets Customer Service

1-800-397-7000


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