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»Forums Index »Product Support »General Product Announcements »Email/phone support temporarily unavailable
Author Topic: Email/phone support temporarily unavailable (2 messages, Page 1 of 1)

DTN_Gary_Stephen
-DTN Evangelist-
Posts: 141
Joined: Jul 3, 2019


Posted: Sep 28, 2020 06:59 PM          Msg. 1 of 2
IQFeed/DTN IQ/ProphetX Support cannot be reached at this time due to a widespread issue with Office 365 (https://twitter.com/MSFT365Status/status/1310696819135901696?s=20). We will respond as soon as possible. We apologize for any inconvenience this may cause.

Sincerely,
Gary Stephen
DTN IQFeed Implementation Support Specialist

DTN_Gary_Stephen
-DTN Evangelist-
Posts: 141
Joined: Jul 3, 2019


Posted: Sep 28, 2020 07:13 PM          Msg. 2 of 2
UPDATE: This issue is now resolved, and our support team is available as normal.

Sincerely,
Gary Stephen
DTN IQFeed Implementation Support Specialist
 

 

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