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"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat
"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob
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»Forums Index »Product Support »General Product Announcements »Customer Service (Hours of Operation)
Author Topic: Customer Service (Hours of Operation) (1 messages, Page 1 of 1)

DTN_Stephen
-DTN Evangelist-
Posts: 217
Joined: Aug 22, 2014


Posted: Jan 14, 2020 08:03 AM          Msg. 1 of 1
IQ Feed Technical Support Hours (Phone/Chat/Email Support)

• Hours: Sunday 5:00pm thru Friday 6:00pm (CST) 24X5
• Phone: (800) 779-7299
• Email: support@iqfeed.net
• Chat Support: www.iqfeed.net & Click on the "Technical Support" link on the left hand side of the website.

https://qy1a.la4-c4-ph2.salesforceliveagent.com/content/s/chat?language=en_US#deployment_id=5721N000000fydq&org_id=00D1N000002J3YS&button_id=5731N000000fyTo&session_id=86b4bbd3-1deb-4e5c-b811-12d74a0a57ad

This does not include holidays and market holidays. We will keep the forums updated with the most current hours for all holidays.





Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com


Edited by DTN_Stephen on Jan 14, 2020 at 09:46 AM
Edited by DTN_Stephen on Jan 14, 2020 at 10:15 AM
Edited by DTN_Stephen on Jan 15, 2020 at 06:51 AM
 

 

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