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»Forums Index »Archive (2017 and earlier) »Data and Content Support »cannot refresh today's data for @USU4.
Author Topic: cannot refresh today's data for @USU4. (9 messages, Page 1 of 1)

p8
-Interested User-
Posts: 3
Joined: Jul 26, 2004


Posted: Aug 2, 2004 08:05 AM          Msg. 1 of 9
I am using Ensign + IQfeed combo. I could refresh older historical data for @USU4 up until Globex opening time last night. But today's data are not refreshing.

All other markets seem to be OK.

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Aug 2, 2004 08:16 AM          Msg. 2 of 9
@TYU4 has the same problem.

This happened last week also. I hope the developer(s) are testing their software changes instead of just installing new releases over the weekends...

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Aug 2, 2004 08:48 AM          Msg. 3 of 9
There were no software releases this weekend, however, we are seeing the same thing here. Engineers are looking into it and will post when we know more.

Jay Froscheiser
DTN Market Access, LLC.

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Aug 2, 2004 08:50 AM          Msg. 4 of 9
@YMU4 also has no intraday history

actually it looks like ALL ecbot symbols are fubar
Edited by skunk on Aug 2, 2004 at 09:08 AM

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Aug 2, 2004 09:55 AM          Msg. 5 of 9
Correct. This issue is only effecting electronic CBOT contracts. We are switching some systems which will correct the problem. Unfortunately this will only give us the backfill data from the time it is corrected forward. At the close of markets today, we will then restore the missing data from backup systems to fill the gaps. Until that happens, we won't have intraday data for Sun night through this morning.

Jay Froscheiser
DTN Market Access, LLC.

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Aug 2, 2004 04:26 PM          Msg. 6 of 9
this is probably related, but all ecbot contracts also appear to have a hole in the 1 minute history for friday 30 july from 11:35 ET till 12:31

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Aug 4, 2004 10:18 AM          Msg. 7 of 9
OK maybe it wasnt related. but I still have a hole in the 1 minute intraday history for all ECBOT contracts from 11:35 -> 12:31 ET friday 30 July 2004. Please find these missing bars.

@YM, @US, @TY, @YG all show the same problems.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Aug 4, 2004 12:55 PM          Msg. 8 of 9
our OPS group will be running a process tonight that should fill in the gaps you are seeing from Friday. They gap should be gone tomorrow for you.

Jay Froscheiser
DTN Market Access, LLC.

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Aug 5, 2004 08:56 AM          Msg. 9 of 9
thank you jay. no more gaps :)
 

 

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