DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email

"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal

"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei

"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don

"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email

"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »DTN Satellite Products »Weekly Charts

Author	Topic: Weekly Charts (4 messages, Page 1 of 1)
Elaine -Interested User- Posts: 3 Joined: May 9, 2006	Posted: Apr 4, 2007 12:01 PM Msg. 1 of 4 Could we please get the ability to have refreshes on weekly continuation charts? Periodically data gets corrupted and it distorts these charts. These charts are an important part of the ongoing puzzle of the markets. As a broker these continuation charts are very helpful input. Thank You
DTN_Tim Walter -DTN Guru- Posts: 1238 Joined: Apr 25, 2006	Posted: Apr 4, 2007 02:44 PM Msg. 2 of 4 Hello Elaine, Since our satellites only provide one way transmissions it is not possible at this time to do on demand refreshes of the data. However, if you see a point of data that you believe is incorrect, please do not hesitate to contact us and we can validate the data, make corrections if need be and then refresh the chart from our end. We can be reached here on the forums, via email at support@iqfeed.net, or most easily via phone at 800-397-7000. Please let me know if I can do anything at all to help.
Elaine -Interested User- Posts: 3 Joined: May 9, 2006	Posted: Jun 20, 2007 12:35 PM Msg. 3 of 4 I've finally had time to check through weekly charts and the following are just some that are incorrect. I am referring to the weekly continuation charts (#). Chicago wheat, soybeans, cotton, gold, and silver. Also since the symbols for the Dow and Nasdaq composite have a .X after them I have no history on these charts. How would I get those? Thank You
DTN_SarahS -DTN Evangelist- Posts: 195 Joined: May 31, 2007	Posted: Jun 20, 2007 05:33 PM Msg. 4 of 4 Hello Elaine, I have looked over the weekly charts for the continuation symbols mentioned above, and I don't see anything wrong off the top of my head. Would it be possible for you to send me screen shots and a few more details, as to what the issue is? Also, has this issue occured since the last time the contract rolled, or what sort of time frame are we looking at? As far as the INDU.X and COMPX.X, I would suggest contacting Ensign. I am not sure if they have the capability to "mesh" the historical data from the old symbol to the new. Please let me know what they come up with. Kind regards, Sarah DTN Trading Markets 800/397-7000