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»Forums Index »Archive (2017 and earlier) »Data and Content Support »ESH8
Author Topic: ESH8 (4 messages, Page 1 of 1)

Pantani
-Interested User-
Posts: 19
Joined: Dec 12, 2007
Posted: Dec 19, 2007 02:21 AM          Msg. 1 of 4
Good morning IQ Feeders

I have a problem with the overnight data for ESH8 ... huge downward spikes.

I have cleared all bars and refreshed several times but it has not cured the problem.

I don't know if it's a data feed problem or a charting problem (Ensign).

Perhaps you could check the data?

Many thanks
Edited by Pantani on Dec 19, 2007 at 02:25 AM

Pantani
-Interested User-
Posts: 19
Joined: Dec 12, 2007
Posted: Dec 19, 2007 02:33 AM          Msg. 2 of 4
I should have stated: 5 minute chart

DTN_Ken_Heinze
-Interested User-
Posts: 49
Joined: May 4, 2004
Posted: Dec 19, 2007 06:35 AM          Msg. 3 of 4
looking at a 5 min. Ensign @esh8 chart the lowest bar is 1456.00
Are you deleting all bars, then refreshing Maximum?
Ken Heinze, Market Access Customer Service

Pantani
-Interested User-
Posts: 19
Joined: Dec 12, 2007
Posted: Dec 19, 2007 06:46 AM          Msg. 4 of 4
Hi Ken .... my lowest bar was around 7300.00! LOL

Yes ... deleted all bars and total refresh.

However, I've got around it by deleting the frst 2 hours or so of the overnight session.

I have a feeling it's an Ensign problem but wanted to check the data feed before I approach Ensign.
Edited by Pantani on Dec 19, 2007 at 06:47 AM
 

 

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