DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email

"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal

"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei

"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don

"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email

"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Vista and Historical data download

Author	Topic: Vista and Historical data download (3 messages, Page 1 of 1)
dwt1020 -Interested User- Posts: 2 Joined: Apr 6, 2008	Posted: Apr 6, 2008 01:21 PM Msg. 1 of 3 Just bought a new laptop with Vista Home Edition. Installed Sierra charts using IQFeed and it takes almost 2 hours to download the historical data. At first I thought it was the wireless connection but using hardwire same results.... On my desktop running XP SP2 same feed it only takes a few minutes. I tried running IQfeed and Sierra Charts as XP compatible but didn't make a difference. Anyone else seen this and have a fix? I have also posted this same question to Sierra Charts folks... thanks in advance david
DTN_SarahS -DTN Evangelist- Posts: 195 Joined: May 31, 2007	Posted: Apr 7, 2008 08:12 AM Msg. 2 of 3 Hi David, We will want to take a look at your setup on the laptop. If you can check the system properties (Right click on Computer under the Start Menu, and left click on Properties), it will say computer towards the bottom of the window. Here it will list what sort of processor you have and how much RAM. What does it show there? Vista is very memory heavy, so it may be that what you have is not sufficent. There are quite a few things that could be causing the long download time, so it may be easier for you to email us at support@iqfeed.net or call 1-800-763-9959 for help. Kind regards, Sarah DTN Trading Markets
dwt1020 -Interested User- Posts: 2 Joined: Apr 6, 2008	Posted: Apr 9, 2008 11:15 AM Msg. 3 of 3 Sarah, thanks for talking with me on the phone yesterday.. it was nice to talk with you. quick update... I download Multicharts on the 30 day trial and not sure how much data is coming down, at least one day which enough for me, but it comes down in SECONDS.....less than 15 seconds and the charts are working great... Not sure what is happening with SC, but it seems they have some work do to.. again.. thanks for the help.. david