pyro
-Interested User-
Posts: 83
Joined: Aug 7, 2008
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Posted: Aug 7, 2008 02:54 PM
Msg. 1 of 8
Hi. Can anyone explain why I can't backfill the SPX intraday chart? Actually, not even the historical data I can get a backfill regrads, pyro
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DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004
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Posted: Aug 7, 2008 03:11 PM
Msg. 2 of 8
Pyro Try the symbol SPX.XO to see if that works for you.
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pyro
-Interested User-
Posts: 83
Joined: Aug 7, 2008
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Posted: Aug 7, 2008 03:36 PM
Msg. 3 of 8
Hi Loren.
I tried but didn't work. I continue with no intraday backfill data
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DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004
DTN IQFeed/DTN.IQ/DTN NxCore
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Posted: Aug 7, 2008 10:06 PM
Msg. 4 of 8
Pyro,
In another post you mentioned using QuoteTracker. Have you configured QuoteTracker to utilize IQFeed for not only a quote source, but also for backfill and news? You can't get a more complete service for QuoteTracker than IQFeed, but you need to make sure you configure QuoteTracker in numerous places to utilize IQFeed as the datasource.
Jay Froscheiser DTN - Trading Markets
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DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007
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Posted: Aug 8, 2008 06:51 AM
Msg. 5 of 8
Hello one thing that you may need to check under Options, Data Source/Proxy Settings that the first six tabs are all set to IQFeed US - Streaming (Realtime). The last two tabs Trade and Proxy we do not use so you do not have to worry about them. Once that is done make sure that you do not have the SPX.XO on the Index bar at the top of QuoteTracker. For some reason if you have any indices there they will not always produce intraday charts. I would recommend removing it from there then adding it to the main portfolio page and try the intraday chart again.
Thanks.
Curtis Thompson curtis.thompson@dtn.com Trading Markets Customer Service 1-800-397-7000 x3614
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pyro
-Interested User-
Posts: 83
Joined: Aug 7, 2008
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Posted: Aug 8, 2008 01:56 PM
Msg. 6 of 8
Hi Curtis.
Finally, the S&P have backfilled the data.
Thanks for all the help.
regards
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pyro
-Interested User-
Posts: 83
Joined: Aug 7, 2008
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Posted: Aug 8, 2008 02:38 PM
Msg. 7 of 8
Hi.
Another question.
Is it usual to see the intraday chart not updating when you see the quotes changing?
Just happened a minute ago with INDU.X. For 15 min the 5 min chart didn't update. It happened also with SPX.XO but with stocks, I didn't noticed.
regards
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DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004
DTN IQFeed/DTN.IQ/DTN NxCore
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Posted: Aug 8, 2008 02:55 PM
Msg. 8 of 8
Because it was only affecting indexes, it sounds like the issue is with QT having the index panel updating quotes. It used to be that you couldn't have quotes in the main portfolio and the index panel at the same time or it wouldn't update properly. However, it would be best to check with this on this as we haven't had any data issues.
Jay Froscheiser DTN - Trading Markets
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