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»Forums Index »Archive (2017 and earlier) »Data and Content Support »bad ticks in xgz9

Author	Topic: bad ticks in xgz9 (5 messages, Page 1 of 1)
sersan -Interested User- Posts: 62 Joined: Dec 12, 2007	Posted: Nov 27, 2009 07:28 AM Msg. 1 of 5 Bad ticks in dax future, see 1 minut chart, 5:41 and 5:53 regards
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Nov 27, 2009 07:59 AM Msg. 2 of 5 Hello Sersan, we are seeing the same here and I have reported them to our Market Data Services dept for correction. I am not sure if we will be able to have them corrected today since we are partially closed for the Thanksgiving Holiday but they should be correct on Monday at the latest. Curtis Thompson curtis.thompson@dtn.com Trading Markets Customer Service 1-800-397-7000 x3614
sersan -Interested User- Posts: 62 Joined: Dec 12, 2007	Posted: Nov 30, 2009 08:40 AM Msg. 3 of 5 Do you remember the dax bad ticks? Regards.
sersan -Interested User- Posts: 62 Joined: Dec 12, 2007	Posted: Dec 1, 2009 02:03 AM Msg. 4 of 5 ??????????????????????????????????????????????????????????????????????????????????
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Dec 1, 2009 07:56 AM Msg. 5 of 5 Hello Sersan, we are working on these bad ticks as they come in, however with the amount of data and the amount of spikes that we are seeing it is taking longer than normal to correct them all. We are working on a solution to help resolve this, but it may or may not go into affect this weekend. Curtis Thompson curtis.thompson@dtn.com Trading Markets Customer Service 1-800-397-7000 x3614