Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"It’s so nice to be working with real professionals!" - Comment from Len
"Everything is working great with the API. I love it." - Comment from Calvin
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »IQFeed Datafeed Wish List »Datafeed status page
Author Topic: Datafeed status page (3 messages, Page 1 of 1)

dhakme
-DTN Evangelist-
Posts: 150
Joined: Sep 17, 2004


Posted: Oct 18, 2004 08:44 PM          Msg. 1 of 3
On Monday morning, I was not receiving any bids or trades just prior to the NASDAQ open. After checking everything (PC, Internet connection, etc) I contacted support and was informed that they were experiencing a problem. The problem was fixed prior to the market open.

It would be very useful to have a data feed status page on the web site that highlights any known problems and eta's for the fix. This would reduce the IQFeed support load and provide useful information to customers.

Since I am in a very different time zone, a status page would help me diagnose problems that occured overnight (during normal NASDAQ trading).

Dennis

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Oct 19, 2004 08:12 AM          Msg. 2 of 3
You can use the status page of DTN.IQ to get what you need. Keep in mind though that if the problem is short lived (in this case it was corrected within a few minutes of us being informed), it may be corrected before we can get a message posted. In either case, this is a good spot to look before calling.

http://www.dtniq.com/product/motd/

Jay Froscheiser
DTN Market Access, LLC.

dhakme
-DTN Evangelist-
Posts: 150
Joined: Sep 17, 2004


Posted: Oct 19, 2004 09:43 AM          Msg. 3 of 3
Thanks for that. I wasn't aware of the link.
 

 

Time: Wed April 24, 2024 3:37 PM CFBB v1.2.0 12 ms.
© AderSoftware 2002-2003