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»Forums Index »Product Support »DTN.IQ Client Software Support »Error: Unauthorized user ID
Author Topic: Error: Unauthorized user ID (2 messages, Page 1 of 1)

hey_tony
-Interested User-
Posts: 1
Joined: Apr 3, 2017


Posted: Apr 3, 2017 03:46 PM          Msg. 1 of 2
Hello,

I'm getting "Error: Unauthorized user ID".

What do I need to subscribe in order to get data for GDOW.X and SPG1200.X? Don't need real-time data, delayed data is fine.

Thanks.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1740
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Apr 3, 2017 04:00 PM          Msg. 2 of 2
Hey Tony,

You will need the CME S&P Global Indexes (SPG1200.X) and the Dow Jones Indexes (GDOW.X) as those indexes are fee liable regardless of delay. Thus, by adding the service the data will be in real-time.

Jay Froscheiser
Vice President, Active Trader Products
 

 

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