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"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email
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"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
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»Forums Index »Product Support »Data and Content Support »Phone/Email support temporarily unavailable
Author Topic: Phone/Email support temporarily unavailable (2 messages, Page 1 of 1)

DTN_Gary_Stephen
-DTN Evangelist-
Posts: 165
Joined: Jul 3, 2019


Posted: Sep 28, 2020 06:58 PM          Msg. 1 of 2
IQFeed/DTN IQ/ProphetX Support cannot be reached at this time due to a widespread issue with Office 365 (https://twitter.com/MSFT365Status/status/1310696819135901696?s=20). We will respond as soon as possible. We apologize for any inconvenience this may cause.

Sincerely,
Gary Stephen
DTN IQFeed Implementation Support Specialist

DTN_Gary_Stephen
-DTN Evangelist-
Posts: 165
Joined: Jul 3, 2019


Posted: Sep 28, 2020 07:14 PM          Msg. 2 of 2
UPDATE: This issue is now resolved, and our support team is available as normal.

Sincerely,
Gary Stephen
DTN IQFeed Implementation Support Specialist
 

 

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