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DTN_Stephen has contributed to 256 posts out of 19569 total posts
(1.31%) in 2,113 days (0.12 posts per day).
20 Most recent posts:
Data and Content Support »
Same Timestamp with different TickID Jun 1, 2020 08:02 AM
(Total replies: 11)
We unbundle all incoming trades from the CME, thus the multiple trades with the same Tick ID and timestamp. The other 2 trades with separate Tick ID's and Aggressor flags with the same time stamp did occur as seen as we use the timestamp sent from the exchange and do not assign one. The aggressor flag shows if the trade occurred at the bid or at the ask, that is what we can discern from the aggressor. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
Same Timestamp with different TickID Jun 1, 2020 07:21 AM
(Total replies: 11)
I am sorry I did not see the uploaded file. I appreciate all the information. I will post a comment as soon as our research is complete. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
Same Timestamp with different TickID Jun 1, 2020 06:46 AM
(Total replies: 11)
May I get the symbol please? Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
Same Timestamp with different TickID Jun 1, 2020 06:32 AM
(Total replies: 11)
May we get a date and a more specific timestamp and symbol so that we can research this? Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
XETRA Stock Data May 22, 2020 10:57 AM
(Total replies: 1)
At this time IQ Feed does not carry German Equity exchanges. If you would like to contact us at support@iqfeed.net with your login ID we can enter an enhancement request to add German equity exchange. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
IQFeed Developer Support »
Equity Tickdata has extreme outliers May 20, 2020 08:33 AM
(Total replies: 9)
karthikkrishnan I believe we spoke in chat this morning and I provided a complete explanation of this trade. However I will recap it here in the forums for all readers. The trade in question was a Trade Condition: ODDLOT/CASH with an INC Volume 1. This trade was non-last qualifying trade that did not set a new low for the date of 3/24/20. Symbol: INTC 09:55:13.986418 2020-03-24 49.5800 1 52.9200 52.9300 6246194 0 0 7317 Other Trade NTRF ODDLOT/CASH https://www.investopedia.com/terms/o/oddlot.asp What is an Odd Lot? An odd lot is an order amount for a security that is less than the normal unit of trading for that particular asset. Odd lots are considered to be anything less than the standard 100 shares for stocks. Trading commissions for odd lots are generally higher on a percentage basis than those for standard lots, since most brokerage firms have a fixed minimum commission level for undertaking such transactions. Understanding Odd Lots Odd lots may inadvertently arise in an investor's portfolio through reverse splits or dividend reinvestment plans. For example, a one-for-eight reverse split of a security, of which the investor holds 200 shares, will result in a post-split amount of 25 shares. While trading commissions for odd lots may still be higher than for standard lots on a percentage basis, the popularity of online trading platforms and the consequent plunge in brokerage commissions means that it is no longer as difficult or expensive for investors to dispose of odd lots as it used to be in the past. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net Edited by DTN_Stephen on May 20, 2020 at 08:35 AM
Data and Content Support »
NTG Stock Split on May 01, 2020 May 15, 2020 09:17 AM
(Total replies: 1)
Thank you for bring this to our attention; we have corrected the stock split information on NTG to reflect the correct stock split for May 1st, 2020. Have a wonderful day. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
Memorial Day 2020 exchange hours (Memorial Day Weekend/Day May 15, 2020 08:30 AM
(Total replies: 0)
FRIDAY, MAY 22, 2020 Regular trading hours, with these exceptions: ICE FUTURES US US Dollar index and Currency Pairs: TAS trading ends at noon SUNDAY, MAY 24, 2020 CME GLOBEX: Equity, Bitcoin, Interest Rate, FX, Energy, Metals: Regular open at 5 p.m. for trade date Tue May 26 Grain & Oilseed, Mini Grain, MGEX Wheat and Indices: Extended Pre Open at 4 p.m. Dairy: Extended Pre Open at 4 p.m. MONDAY, MAY 25, 2020 CME GLOBEX Equity, Bitcoin, Interest Rate, FX, Energy, Metals: Trading halt at noon Halted products resume trading at 5 p.m. Grain & Oilseed, Mini Grain, MGEX Wheat and Indices: Regular open at 7 p.m. for trade date Tue May 26 Dairy: Regular open at 5 p.m. for trade date Tue May 26 EUREX British, Russian, Brazilian, Canadian and US Equity Derivatives: Closed ICE FUTURES EUROPE IFEU Agricultural Commodities: Closed UK Natural Gas and Power Contracts: Closed IFEU Natural Gas 1st Line Contracts: Closed ICE FUTURES US Sugar, Coffee, Cotton, Cocoa, FCOJ: Closed Canola: Regular trading hours MSCI Index, NYSE FANG, Arca Gold Miners Index, Monthly Precious Metal and Eris Credit Futures: Early close, noon No TAS trading US Dollar index and Currency Pairs: Early close, noon No TAS trading Bakkt Bitcoin: Early close 1 p.m. NYSE, NYSE AMERICAN, NYSE BONDS, ARCA, NASDAQ: Closed If you have any questions or concerns regarding products/exchange trading or hours please contact us at support@iqfeed.net Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
General Product Announcements »
Memorial Day 2020 Customer Service Hours May 15, 2020 08:18 AM
(Total replies: 0)
Monday May 25th, 2020 (Memorial Day) IQ Feed Customer Support will be closed between the hours of 12:00pm - 5:00pm Central CST. **Additional Post concerning Market closures and hours of operation for Memorial Day/Weekend** Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Data and Content Support »
Issue: No access to delayed and historical stock options data May 14, 2020 11:03 AM
(Total replies: 1)
We apologize, if you were receiving delayed quotes and historical equity options data this was corrected yesterday so that we are compliant with OPRA. At this time you would need to signup for OPRA to receive this data in the future. You can add exchanges at myaccount.dtn.com If you have any additional questions please feel free to submit them to support@iqfeed.net Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
DTN.IQ Client Software Support »
Forex - ABBA vs COMP May 6, 2020 06:37 AM
(Total replies: 2)
Thank you for your forum post. ABBA - Is a Calculation or the average bid and ask quote calculated by TENFORE. COMP - Is a composite of the bid/ask which it shows the latest (Current) bid/ask from one of the contributors. The COMP is always the most current quote. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
General Product Announcements »
Market Holiday May 1st, 2020 (Italian Exchange and Eurex Exchange) May 1, 2020 08:12 AM
(Total replies: 0)
The Italian Stock Exchange is closed in observance of Labor Day and will reopen on Mon, May 4, 09:00 +02:00. The Eurex Germany is closed in observance of Labor Day and will reopen on Mon, May 4, 08:55 +02:00. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
IQFeed Developer Support »
All Quotes Delayed By About 2 Minutes Today. Apr 22, 2020 06:29 AM
(Total replies: 5)
Most typically a queuing of data is related to bandwidth. You make a request of data sets which our server responds to; however the connection cannot consume the requested data in a timely fashion. Our data servers queue the data to a certain point and then begin dropping the data when your connection still is unable to consume the data fast enough. Therefore you fall behind or show a delay. As I cannot say this is what you have been running into, this is one very typical example. As Todd mentioned the best thing you can do is contact us when this is happening. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
IQFeed Developer Support »
All Quotes Delayed By About 2 Minutes Today. Apr 21, 2020 01:43 PM
(Total replies: 5)
Please contact IQ Feed directly for assistance. 800-779-7299 Chat @ www.iqfeed.net and the technical support chat is on the left hand side of the webpage. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
IQFeed Developer Support »
Canadian Options Apr 13, 2020 11:30 AM
(Total replies: 1)
At this time we do not carry Montreal Exchange data. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
Data and Content Support »
SP-PREM.Z (No Data) // Alternative Symbol PREM.Z Apr 13, 2020 10:38 AM
(Total replies: 0)
SP-PREM.Z - Stopped showing valid data on Friday, March 13th, 2020 due to the closure trading floor SP500 SP# SP-PREM.Z - Measures the difference between the SP500 PIT traded symbol and the SP500 Cash Index. The health and safety of our CME Group community continues to be our top priority. We will close our Chicago trading floor as of the close of business Friday, March 13, 2020 as a precaution to reduce large gatherings that can contribute to the spread of coronavirus in line with the advice of medical professionals. You can use the alternate symbol PREM.Z which measures the difference between the ES (E-Mini SP500) and the SP500 Cash Index. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
IQFeed Developer Support »
API on Linux Apr 10, 2020 06:29 AM
(Total replies: 10)
We appreciate your interest in a Linux based API. It is on our Roadmap. Unfortunately I cannot provide an ETA. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
DTN.IQ Client Software Support »
Website Symbol Lookup don't show all symbols Mar 27, 2020 02:32 PM
(Total replies: 3)
We have resolved the database issues that were causing your pain points when utilizing the Symbol Search (Lookup Tool) on our website www.iqfeed.net I have verified the following symbols do exist in the Symbol Lookup tool. BMF: WDO and WIN SGX: IN, TS, SS We appreciate you bringing this to our attention and I hope you have a wonderful weekend. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
DTN.IQ Client Software Support »
Website Symbol Lookup don't show all symbols Mar 26, 2020 03:05 PM
(Total replies: 3)
I wanted to follow up regarding the difference in symbol search and .txt file (Symbols) We are currently running some updates to the database to correct the issue. I will post again when this is resolved. Please be aware you can email support@iqfeed.net and we can reply back to you directly by email as well. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
DTN.IQ Client Software Support »
Website Symbol Lookup don't show all symbols Mar 26, 2020 06:57 AM
(Total replies: 3)
If you would like to pull a full list of symbols for a specific exchange please enter a space in the Search Text/String field. I will research your second question and post when I have additional information. Thank you Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com |
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