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DTN_Stephen has contributed to 167 posts out of 19109 total posts
(0.87%) in 1,762 days (0.09 posts per day).
20 Most recent posts:
Data and Content Support »
XGU19 data Jun 13, 2019 08:37 AM
(Total replies: 3)
We have verified XGU19 data as correct. We compared the closing bar of 6/11 and the open bar of 6/12 and confirmed this data was correct. Please keep in mind the June contract XGM19 has more than 10 times the volume of XGU19 currently. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
@ESH16 - daily data without 2016-03-06 Jun 13, 2019 07:41 AM
(Total replies: 2)
Thank you for your post. March 6, 2016 was a Sunday. When the ES opens on Sunday night that is for Monday's session. In this case you will find there is never a daily bar on a Sunday due to this. Recent Example: Daily Data OHLC 2019-06-10 2893.25 2905.75 2880.50 2889.25 2019-06-07 2840.00 2886.25 2838.00 2875.00 June 9th, 2019 was a Sunday and there is no corresponding daily data for this date. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
XGU19 data Jun 13, 2019 06:33 AM
(Total replies: 3)
We are investigating XGU19 and I will respond the moment I have a complete answer. Please be aware the current front month is still June or XGM19 where a majority of volume is currently at. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
Incorrect NEM Option strike prices? Jun 10, 2019 01:04 PM
(Total replies: 1)
Thank you for your Forum post. They are legitimate strike prices for NEM. There was a merger between Newmont Mining and Goldcorp in January that resulted in the listing of non-standard strike prices. Note that there are also options with root NEM1. DATE: APRIL 12, 2019 SUBJECT: NEWMONT MINING CORPORATION – CASH DISTRIBUTION OPTION SYMBOLS: NEM/2NEM DATE: 04/16/19 Newmont Mining Corporation (NEM) has announced a Special Cash Dividend of $0.88 per NEM Common Share. The record date is April 17, 2019; the payable date is May 1, 2019. The ex-distribution date for this distribution will be April 16, 2019. CONTRACT ADJUSTMENT EFFECTIVE DATE: April 16, 2019 NEW MULTIPLIER: 100 (e.g., for premium extensions a premium of 1.50 equals $150.00; a strike of 36.00 yields $3,600.00). CONTRACT MULTIPLIER: 1 STRIKE PRICES: Strike prices will be reduced by 0.88. (For example, a strike of 15.00 will be reduced to 14.12; a strike of 60.00 will be reduced to 59.12) OPTION SYMBOLS: NEM remains NEM 2NEM remains 2NEM DELIVERABLE PER CONTRACT: 100 Newmont Mining Corporation (NEM) Common Shares CUSIP: 651639106 DISCLAIMER This Information Memo provides an unofficial summary of the terms of corporate events affecting listed http://www.cboe.com/delayedquote/quote-table Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com Edited by DTN_Stephen on Jun 10, 2019 at 01:18 PM
Data and Content Support »
VXX Data Missing May 30, 2019 07:01 AM
(Total replies: 8)
I will append your Customer Request to our Product Management team with this new information. Thank you for the feedback. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
VXX Data Missing May 28, 2019 06:44 AM
(Total replies: 8)
We have entered a Customer Request to see if this can be added. We will update this forum if they decide to add this feature. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
IQFeed Developer Support »
EOD Historical Dividend Adjustments May 22, 2019 03:23 PM
(Total replies: 40)
Please email me at stephen.shockey@dtn.com with your IQ User ID or Login and I will followup on it tomorrow morning and provide an exact answer. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
General Product Announcements »
Memorial Day Holiday Hours 2019 May 21, 2019 11:09 AM
(Total replies: 0)
DTN will be observing Holiday Hours for Memorial Day and will be closed between (12:00pm - 5:00pm) Central Standard time on May 27th, 2019. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
VXX Data Missing May 14, 2019 04:32 PM
(Total replies: 8)
It appears Yahoo Finance has chosen an arbitrary date of 5/24/2018 to prepend the old VXX data into the new VXX Symbol. We have compared our data on VXX to other data providers similar to IQ Feed and they are handling it he same way we are, with new VXX History starting on 1/18/18. If you would like to contact us at support@iqfeed.net with your IQ username or login ID we can enter a Customer Request to create an additional symbol with the prepend VXX history with the price history. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
VXX Data Missing May 14, 2019 11:48 AM
(Total replies: 8)
The original VXX was created on January 29, 2009 and matured ten years later, on January 30, 2019. VXXB, “Series B”, was created on January 19, 2018 and matures 30 years later, on January 23, 2048. See links below. http://www.ipathetn.com/US/16/en/details.app?instrumentId=341408 http://www.ipathetn.com/US/16/en/etnsnapshot.app?instrumentId=259118 The problem occurred when ICE changed the symbol for VXXB to VXX effective May 2, 2019. We transferred history for VXXB to VXX at that time. Earlier history for VXX is not relevant to the current VXX. It is a different instrument that matured in January and no longer trades. Unfortunately, even if we wanted to prepend the old VXX history to the new VXX. We couldn’t do that. There is a one-year period when both VXX and VXXB were trading in parallel. The relationship between VXZ and VXZB is similar. VXZ is the mid-term version, VXX the short-term version. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
Calculation formula for DTN Market Statistics. May 14, 2019 10:25 AM
(Total replies: 2)
DTN calculates Advancing or Declining (Issues & Volume) based on the previous days close. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
VXX and ITB intermittent May 10, 2019 08:40 AM
(Total replies: 2)
The intermittent issues with VXX, VXZ and ITB have been resolved. Thank you for bringing this to our attention. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
VXX and ITB intermittent May 10, 2019 08:01 AM
(Total replies: 2)
We are looking into this intermittent issue with VXX, VXZ and ITB showing Invalid in the IQ Feed Snap Quote. I will update the forum as soon as I have additional information. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
Wrong price in Times & Sales Apr 17, 2019 10:18 AM
(Total replies: 1)
We have verified CSX precision reporting with the NYSE official website where they are reporting the high value for the day as 50.6975. We also verified the data against a different 3rd party data source and their data matches ours. We are faithfully displaying the prices that is sent by the exchange. http://blogs.reuters.com/ben-walsh/2013/11/18/do-stocks-really-trade-for-fractions-of-a-penny-sort-of/ Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
info on continuous contracts Mar 31, 2019 06:04 PM
(Total replies: 1)
You can locate our Roll Rules at www.iqfeed.net and Symbol Guide under the support Column. Locate the exchange where the symbol resides. You can now use Ctrl+F on a page and type in a partial of the symbol you are looking for. EXAMPLE: @ES You will be able to locate the symbol and to the right will be the roll rule based off of expiration date. There is not a way to customize a roll rule. However you can choose to look at specific contracts. @ES# - Front month of continuous contract. @ES#C - Front month of continuous contract (back-adjusted) @ESH19 - March 2019 Contract. @ESM19 - June 2019 Contract MONTH CODES Jan-F Feb-G Mar-H Apr-J May-K Jun-M Jul-N Aug-Q Sep-U Oct-V Nov-X Dec-Z Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
Ticker for 2y Treasury Note Futures is not working anymore... Mar 23, 2019 09:27 AM
(Total replies: 1)
You will need upgrade to the latest IQ Client 6.0.1.1 for the symbol to update. Please use provided link below to update your client. http://www.iqfeed.net/iqfeed_client_6_0_1_1.exe Please let us know if there is anything else we can assist you with. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
As of 3/14 some market symbols are "invalid" Mar 20, 2019 10:02 AM
(Total replies: 6)
I ran a check on our history for APPS and do not see any issues. Please feel free to contact us at support@iqfeed.net or join us in chat from www.iqfeed.net with your Login information so that we can research your account. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
Data and Content Support »
Data for FOX Mar 19, 2019 01:19 PM
(Total replies: 3)
Correction: Fox and TFCF are separate symbols. TFCF was spun off from FOX. All historical data has been restored to FOX. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com Edited by DTN_Stephen on Mar 19, 2019 at 01:21 PM
Data and Content Support »
Data for FOX Mar 19, 2019 08:36 AM
(Total replies: 3)
There was a symbol change with FOX. Instead of FOX you should be using TFCF and FOXA will now be TFCFA. Please let us know if there is anything else we can assist you with. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com
DTN.IQ Client Software Support »
"Invalid interval reference time" Mar 18, 2019 01:01 PM
(Total replies: 5)
I am sorry for the delay in responding. The issues you were seeing should be resolved. There was a server in our rotation that we had to take offline. Feel free to contact us at support@iqfeed.net if you continue to have issues. Stephen Shockey Customer Support Representative DTN 800-779-7299 stephen.shockey@dtn.com 9110 W Dodge Rd Omaha NE 68114, USA www.dtn.com |
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