Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"You have an excellent product !!!!!!" - Comment from Arely
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"It’s so nice to be working with real professionals!" - Comment from Len
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »DTN Satellite Products »Platform closes down.
Author Topic: Platform closes down. (3 messages, Page 1 of 1)

TRADERTIM
-Interested User-
Posts: 2
Joined: Jan 22, 2007


Posted: Jan 22, 2007 10:15 AM          Msg. 1 of 3
I use DTN satellite feed with Tradestation 2000i. I am using a P4 3 gig computer with 1 gig of ram. OS is WindowsXP service pack 2. The sat. feed works flawlessly, my problem is that during trading hours my platform is very unstable. If I change a parameter or look at the performance report it is most likely that the platform will lock up. The platform turns completly white. All I have to do is restart 2000i in order to get back up again. If I do not open any windows or try to change the platform it operates my systems, collects data perfectly and never stops. I have to make all changes during non-trading times. Can anyone help?
Thanks
tim

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jan 22, 2007 12:49 PM          Msg. 2 of 3
Hello,

Have you verified that you have the latest version of your software installed? I have not ran into similar issues on other 2000i satellite installations. Perhaps you run a heavier load, how many symbols are you actively watching? What changes are we talking about? Changing colums, charts, or misc settings? Anything specific at all?

Let me know.

Tim

TRADERTIM
-Interested User-
Posts: 2
Joined: Jan 22, 2007


Posted: Jan 22, 2007 04:02 PM          Msg. 3 of 3
I am only watching one futures symbol. There are only four windows open on the workspace and only one workspace open. This computer is dedicated to trading only. There are no other programs running on this computer. It does not take much to make it lock up. If I change a parameter on one window it will usually lock up. I don't believe this is a DTN problem I believe it has something to do with TS. I have nothing to back that up except that the Global server never has any problems. The computer constantly looks like it is being taxed to the limit. The hourglass is almost constantly up. Just for yucks I installed the program on another computer and had the same problem so I feel pretty secure it is software. As far as the latest version, I have loaded all the updates to TS I can find. Any ideas will be appreciated.

Tim
 

 

Time: Tue May 21, 2024 3:22 PM CFBB v1.2.0 13 ms.
© AderSoftware 2002-2003