DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum

"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton

"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum

"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.

"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam

"DTN feed was the only feed that consistently matched Bloomberg feed for BID/ASK data verification work these past years......DTN feed is a must for my supply & demand based trading using Cumulative Delta" - Comment from Public Forum Post

"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post

"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed

"Excellent datafeed !!!" - Comment from Arely

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »IQ Connection Manager Error

Author	Topic: IQ Connection Manager Error (5 messages, Page 1 of 1)
globale -Interested User- Posts: 3 Joined: Jul 15, 2007	Posted: Jul 15, 2007 10:17 PM Msg. 1 of 5 Hi, I keep experiencing this message after I open my IQ Connection Manager for about 24 hours OR during the weekend when I leave the application open. Is there anything I could do to avoid this error? Thanks!
globale -Interested User- Posts: 3 Joined: Jul 15, 2007	Posted: Jul 15, 2007 10:21 PM Msg. 2 of 5 Quote: Hi, I keep experiencing this message after I open my IQ Connection Manager for about 24 hours OR during the weekend when I leave the application open. Is there anything I could do to avoid this error? Thanks! --- Original message by globale on Jul 15, 2007 10:17 PM here is the pic of the error. File Attached: iqerror.PNG (downloaded 2002 times)
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Jul 16, 2007 02:15 PM Msg. 3 of 5 This is most likely being caused by one of 2 scenarios. 1) Bad data being sent from the server. 2) Unable to reconnect to the server after a disconnect. These are the only 2 known cases that send IQFeed. Is it possible for you to PM me (or email support) with some information about how you are using IQFeed? What software are you using (this is posted in the DTN.IQ forum, are you only using DTNIQ or are you using something else in addition)? How many symbols are you watching? If it is in the watchlist app, can you email support with the .wat watchlist file? Are you loooking at charts as well? Time and Sales? Level 2? Any extra information you can provide will help in tracking this down.
globale -Interested User- Posts: 3 Joined: Jul 15, 2007	Posted: Jul 18, 2007 08:46 PM Msg. 4 of 5 Hi Steve, I sent an email to support@iqfeed.net yesterday, but i haven't received any reply yet.
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Jul 19, 2007 08:46 AM Msg. 5 of 5 Can you confirm which email address you sent it to? I am not finding an email in the system from the address you have registered on the forums. Please send the email to support@iqfeed.net Thank you. Edited by DTN_Steve_S on Jul 19, 2007 at 08:52 AM