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» Sierra Chart Customer Has Missing data
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| Author | Topic: Sierra Chart Customer Has Missing data (3 messages, Page 1 of 1) |
 SierraChart -Interested User- Posts: 25 Joined: May 23, 2006 |
Posted: Mar 11, 2010 03:01 AM
Msg. 1 of 3
Hello
We have one customer who is reporting missing data in various Forex futures: https://www.sierrachart.com/supportboard/showthread.php?p=150189#post150189 We cannot see how this could be an issue in Sierra Chart and we don't really know what to tell them. |
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DTN_LorenF -DTN Technical Support- Posts: 228 Joined: May 11, 2004 
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Posted: Mar 11, 2010 08:41 AM
Msg. 2 of 3
SierraChart
I am not seeing the issue on my versions of Sierra Charts (580). I was wondering if you can duplicate his issue on any of your versions. I have verified the data several times with multiple softwares using the @ADH10 instead of the @ADH0. I have duplcated the Server that he is on. I need more Eyes on this to resolve this issue for him. Any assistance would be appreciated. |
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SierraChart -Interested User- Posts: 25 Joined: May 23, 2006 |
Posted: Mar 11, 2010 12:09 PM
Msg. 3 of 3
We don't see any obvious problems and Sierra Chart is not filtering any data.
We think we know what the problem is and we answered the user here: https://www.sierrachart.com/supportboard/showpost.php?p=150249&postcount=12 |
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