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»Forums Index »Archive (2017 and earlier) »Data and Content Support »help..!?!

Author	Topic: help..!?! (3 messages, Page 1 of 1)
lbfvt -Interested User- Posts: 75 Joined: Sep 19, 2006	Posted: Aug 22, 2011 06:52 AM Msg. 1 of 3 g'morning! :) ..for some reason, i've noticed ima not getting any futures data since logging-on last nite. ..doesn't matter what i do (re-start dtniq, p.c etc) the usual routines do not rectify the problem, eh! 8( (non-futures data = streaming ok tho) ..my trading platform on another p.c is feeding along just fine, so it seems to me the problem must be.. at your end - any thoughts!?!? lbfvt!
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Aug 22, 2011 07:12 AM Msg. 2 of 3 Hello Lbfvt, we have changed symbology from a single year digit code to a two year digit code this past weekend. For example, @ESU1 is now @ESU11, so any futures that are using a 1 instead of an 11 will be invalid on IQFeed. Once you have corrected the futures you are looking at you should be able to receive the data properly again. This only affects futures all other symbols are working properly. If you have any other problems or questions please let us know. Thanks. Curtis Thompson support@iqfeed.net support@dtniq.com Trading Markets Customer Service 1-800-397-7000 x3614
lbfvt -Interested User- Posts: 75 Joined: Sep 19, 2006	Posted: Aug 22, 2011 08:39 AM Msg. 3 of 3 ahh, sweet!! ..and quik as a bunny the prob is solved -- (i gotta remember to check forums once-inna-while for updates on stuff like that, eh;) thanks lots, lbfvt!