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"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry

"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken

"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom

"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

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"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.

"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob

"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email

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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »IQFeed is now spyware?

Author	Topic: IQFeed is now spyware? (2 messages, Page 1 of 1)
programmer -Interested User- Posts: 35 Joined: Feb 3, 2010	Posted: Dec 10, 2012 08:22 AM Msg. 1 of 2 What are these "usage statistics" reported with the newer versions of IQFeed? I apologize if I seem alarmist but you have to understand that I don't like anything that could possibly affect my trading and I definitely don't like software that spies on my system. What is it reporting exactly and why? Can I disable it? "Anonymous" reporting is not an answer because an IP address is usually enough information to connect a user to "statistics". Thanks
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Dec 10, 2012 09:28 AM Msg. 2 of 2 Hello, there is no way to turn off usage stats in IQFeed. As you pointed out, you can make them anonymous and when you do, we do not store your loginID or your IP address. We use the information we track to make the IQFeed product better (we don't use it for advertisements and we certainly do not sell the information). It allows us to know what kind of hardware and operating conditions our software runs on/in. It also allows us to know what features of IQFeed are being used (or not being used) and to identify potential problems with IQFeed and/or 3rd party applications. Other than your loginID and IP address (unless you set it to anon), we gather the following inforation: Machine Stats CPU RAM available OS Latency to our servers (a single ping) Session Stats How long you are connected. What clients have launched the feed. Maximum number of clients connected at one time. Services Stats (new as of IQF 4.9) All fields usedduring the session What ClientNames have been sent to IQFeed. Diagnostics Stats are only tracked if we detect that a client app isn't keeping up with the feed and data is being queued in IQConnect to compensate. In this scenario we track information information about the queue: How large of a queue How long it took to clear What type of data (level1/level2/lookup)