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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »cannot access developer portal
Author Topic: cannot access developer portal (3 messages, Page 1 of 1)

zane
-Interested User-
Posts: 18
Joined: Aug 28, 2016
Posted: Sep 9, 2016 06:00 PM          Msg. 1 of 3
I go to login, enter my username and password (which are accepted) but then I cannot access developer docs.

Support informs me that I should contact developer support, on Monday, I'm not happy.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore

Posted: Sep 9, 2016 06:42 PM          Msg. 2 of 3
Zane,

Are you seeing any errors, message or just a completely blank page? We aren't seeing any issues on the forums so if you could provide some additional information it would be helpful in assisting you. One option would be to ensure your browser isn't running in any sort of privacy mode and that cookies are enabled.
Jay Froscheiser
Vice President, Active Trader Products

zane
-Interested User-
Posts: 18
Joined: Aug 28, 2016
Posted: Sep 9, 2016 11:27 PM          Msg. 3 of 3
I just retried, after having been out for a few hours, and ... it works now. Don't know what changed but I'm happy again.
 

 

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