Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"Everything is working great with the API. I love it." - Comment from Calvin
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum
"You have an excellent product !!!!!!" - Comment from Arely
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »General Product Announcements »Data Outage - IQ Feed
Author Topic: Data Outage - IQ Feed (3 messages, Page 1 of 1)

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Apr 12, 2021 09:43 AM          Msg. 1 of 3
DTN is currently experiencing data difficulties with equities processing and are actively working on the problem. This impacts IQFeed, DTN IQ and Forex Only. Our team is working to solve the issue immediately. We will send a follow up message when the issue has been resolved."

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_mark_e
-Interested User-
Posts: 43
Joined: Sep 25, 2014


Posted: Apr 12, 2021 10:44 AM          Msg. 2 of 3
The issue with the IQ equity data has been identified and remedied.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Apr 12, 2021 03:00 PM          Msg. 3 of 3
The data difficulties we had this morning processing equities, Forex, and Tenfore data was resolved at 10:09 am CDT. On behalf of DTN, we sincerely apologize for issues this has caused you. The problem was related to the automatic addition of a new symbol not formatted as expected. This prevented other equity data from processing. We have temporarily removed this data set which has restored our backend process to run again. In addition, we will be restoring the history of the missing data over the next few days. DTN is working to fortify our software make sure this error does not happen again in the future. Thanks again for your business, and please reach out with any questions.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net
 

 

Time: Sat December 3, 2022 6:37 AM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003