DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton

"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen

"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.

"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don

"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark

"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart

"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat

"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat

"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum

"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »Data and Content Support »Zero data in historical trades

Author	Topic: Zero data in historical trades (3 messages, Page 1 of 1)
tarasov -Interested User- Posts: 12 Joined: Oct 24, 2020	Posted: Oct 18, 2021 03:38 AM Msg. 1 of 3 Hello. I'm loading historical trades data with request 'HTT,PHYS,20210505 000000,20210505 120000,,,,1,H_0000000000,100'. In trades, I see a strange situation, for all trades in range 2021-05-05 11:12:04.932000-04:00 -- 2021-05-05 11:26:35.608000-04:00 columns tick_id, tot_vlm, bid and ask are zero. It looks like a problem with the data, can you check it?
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Oct 18, 2021 06:21 AM Msg. 2 of 3 We are looking into the data for PHYS. I will post a reply as soon as I have a response from our market data team. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Oct 18, 2021 09:48 AM Msg. 3 of 3 Unfortunately the exchange had problems providing data on 5/5/21. The file the exchange provided later did not contain values; so they are indicated as ZERO'S in the file. There is not a way to recover the data from the exchange. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net