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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »API subscription
Author Topic: API subscription (2 messages, Page 1 of 1)

AHA
-Interested User-
Posts: 37
Joined: Jan 31, 2012
Posted: May 18, 2022 12:33 PM          Msg. 1 of 2
I set to cancel my account by end of may and I want to cancel my API developer subscription.

On Monday I sent a request to billing@dtn.com to cancel it, and got only a question back if I really want to cancel it.

I asked twice for a confirmation of cancellation on Monday and Tuesday - no repsonse.

I feel like beeing ignored.

Can you please help me to proceed with my request to cancel the API and get a confirmation?

Thanks

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014
Posted: May 18, 2022 12:39 PM          Msg. 2 of 2
If you would like to send an email to support@iqfeed.net with your IQ Login ID I will be happy to assist you in getting this resolved.
Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net
 

 

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