Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »Data and Content Support »Historical data corrupted
Author Topic: Historical data corrupted (6 messages, Page 1 of 1)

shdw
-Interested User-
Posts: 2
Joined: Jul 12, 2022


Posted: Jul 12, 2022 11:31 PM          Msg. 1 of 6
Hello!
I'm looking at historical tick data for symbol @M6AM22 and seems its has some invalid data entries for ask field in range 29 Apr 2022 14:39:16 - 14:44:08, specifically it displays value of 417150.0000 while normal Bid/Ask values are aroud 0.7090
Added screenshot in attachment



File Attached: M6AM22_143916_144408.png (downloaded 401 times)

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Jul 13, 2022 06:26 AM          Msg. 2 of 6
Thank you for providing this information.

We will review the data and I will reply back after our research is complete.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Jul 13, 2022 08:29 AM          Msg. 3 of 6
We can see what you are referring to. Unfortunately we cannot determine why this happened since it is too long ago to find the recorded exchange messages. The most likely explanation was that the exchange sent these asks.

If you have a more recent example we would look into this further.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Jul 13, 2022 08:30 AM          Msg. 4 of 6
We have fixed the questionable ask data.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

shdw
-Interested User-
Posts: 2
Joined: Jul 12, 2022


Posted: Jul 13, 2022 08:57 AM          Msg. 5 of 6
Thank you

There was similar issue with historical tick data of @MJYH22 and @MJYM22 for some day in the middle of January 2022, but it is no more actual since that data has left 180-day window you are storing historical tick data for.

There is no other issues with tick data I have seen so far.
Edited by shdw on Jul 13, 2022 at 09:00 AM

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Jul 13, 2022 08:59 AM          Msg. 6 of 6
Thank you.

Yes unfortunately once it's left the 180 day window that we store tick data it is gone.

We suspect the issue originated at the CME.



Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

Edited by DTN_Stephen on Jul 13, 2022 at 10:49 AM
 

 

Time: Fri April 26, 2024 3:24 AM CFBB v1.2.0 7 ms.
© AderSoftware 2002-2003