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"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
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"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
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»Forums Index »Archive (2017 and earlier) »General Product Announcements »Customer Support Contact
Author Topic: Customer Support Contact (2 messages, Page 1 of 1)

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Sep 7, 2022 07:29 AM          Msg. 1 of 2
We are currently experiencing issues preventing us from receiving emails at the support@iqfeed.net email address.

If you need assistance please contact us either by chat or by phone.

Customer Support Chat (IQ Feed) https://iqhelp.dtn.com/chat/

Customer Support (IQ Feed) 800-779-7299.

I will update this post as soon as our email support is available.

Thank you for your patience.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Sep 7, 2022 08:43 AM          Msg. 2 of 2
At this time we believe the issues encountered with our support email have been resolved.

Please feel free to utilize support@iqfeed.net if you requre technical assistance with your IQ Feed client/data needs.

Thank you for your patience.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net
 

 

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