Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »Common Troubleshooting Tips »Chart is not updating
Author Topic: Chart is not updating (1 messages, Page 1 of 1)

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Nov 13, 2007 11:24 AM          Msg. 1 of 1
Problem: Your chart is not updating and/or backfilling.

Resolution:
Close your DTN IQ or third-party software, log back in. If this does not correct, clear all data/all bars on the chart. Then go ahead and reload data/backfill the chart.

If the chart updates but does not backfill, please ensure the IQ Feed is set as your backfill/historical data source.

If the above steps do not correct the problem, it may be due to a bad software installation, a firewall issue, or a problem with the data. Please contact IQ Feed support at 1-800-763-9959 or support@iqfeed.net. Please include your login ID or account number.
Edited by DTN_SarahS on Nov 13, 2007 at 03:12 PM
 

 

Time: Fri September 25, 2020 7:34 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003