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»Forums Index »Product Support »Data and Content Support »Robusta Coffee suspicious data LRC#C
Author Topic: Robusta Coffee suspicious data LRC#C (6 messages, Page 1 of 1)

tkmaxx
-Interested User-
Posts: 11
Joined: Oct 3, 2015


Posted: Nov 7, 2015 06:43 PM          Msg. 1 of 6
There are multiple days between Oct 2008 and Feb 2009 where each daily bar has got a single value for OHLC. Can you please investigate? Maybe you are stitching the wrong contracts?

Screenshot attached



File Attached: RobustaCoffee.PNG (downloaded 928 times)

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Nov 9, 2015 06:47 AM          Msg. 2 of 6
Tkmaxx
I see the data missing on our one server farm. We are working on resolving this issue.
Thank you for reporting it.

tkmaxx
-Interested User-
Posts: 11
Joined: Oct 3, 2015


Posted: Nov 29, 2015 05:31 AM          Msg. 3 of 6
Doesn't look like it got fixed

tkmaxx
-Interested User-
Posts: 11
Joined: Oct 3, 2015


Posted: Jan 17, 2016 05:16 PM          Msg. 4 of 6
bump

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Jan 17, 2016 05:42 PM          Msg. 5 of 6
Hello tkmaxx, on the Robusta Coffee, I will forwarded this to our Market Data Services Dept. for further investigation as I am seeing some days recently that are showing single values as well for OHLC. We will let you know what we find out.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000

DTN_Stephen
-DTN Guru-
Posts: 286
Joined: Aug 22, 2014


Posted: Jan 18, 2016 09:50 AM          Msg. 6 of 6
We have verified with our Market Data department that Robusta Coffee LRC#C data points are correct at this time.

Please keep in mind you may need to force your charting platform to do a reload of data to refresh it's database.



Stephen Shockey | Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net

Edited by DTN_Stephen on Jan 18, 2016 at 09:51 AM
 

 

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