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»Forums Index »Product Support »Data and Content Support »Bad data on Gilt Future
Author Topic: Bad data on Gilt Future (3 messages, Page 1 of 1)

GoodAndyI
-Interested User-
Posts: 9
Joined: Jun 4, 2020


Posted: Aug 30, 2021 04:53 AM          Msg. 1 of 3
Hello,

I have reloaded the data many times again, but today I have very bad data on Gilt Future, symbol LG#C, see also picture attached.



File Attached: 2021-08-30_115038.pdf (downloaded 129 times)

DTN_Stephen
-DTN Guru-
Posts: 418
Joined: Aug 22, 2014


Posted: Aug 30, 2021 06:31 AM          Msg. 2 of 3
We are currently researching LG#C and I will post a message after we have completed the process.

Thank you for the forum post.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 418
Joined: Aug 22, 2014


Posted: Aug 30, 2021 07:11 AM          Msg. 3 of 3
We have completed the review of LG#C in our data and at this time we do not see any incorrect data points.

We believe the error is within your 3rd party charting software.

You can verify this by locating IQ feed Applications on your Desktop and opening the folder/icon; locating IQ Charts and creating the same exact chart with our applications. You will not see the same data points as you are seeing in the 3rd party charting software.

Please also keep in mind this contract is closed today for a Banking Holiday.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net
 

 

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