Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »IQFeed 3rd Party Software Support »Trade date problem
Author Topic: Trade date problem (6 messages, Page 1 of 1)

Kavakava
-Interested User-
Posts: 2
Joined: Nov 28, 2006

Thoughtful


Posted: Nov 28, 2006 04:47 PM          Msg. 1 of 6
I have gone back and forth with support on an IQFeed/IQConnect issue that I wonder if anyone else has experienced this, and what the solution is. I am watching about 1500 symbols in an application that connects to IQFeed. The connection is established hours before the market opens, watching all symbols, so it sits and waits. Every day, after the market begins trading, about 20 to 30 symbols never change their "last trade date." This date remains the previous session date, and never updates.

However, this only occurs with symbols that take a while to open (e.g., NYSE 1 to 3 character types). I have NEVER seen this trade date problem happen with stocks that open instantly. If I shutdown IQFeed and reconnect, all symbols then work fine for the remainder of the session, the trade dates are correct.

I need to know the last-trade-date to determine when the stock is actually trading. Problem is, if there is a delay in opening, the symbol usually does not update the date. Tech support tells me they cannot reproduce this problem. Can anyone else?


Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Nov 28, 2006 05:08 PM          Msg. 2 of 6
Hi Kavakava,

Can you send me a list of symbols you notice this on. I will build a watch list & monitor it when the market opens. I have not seen anything like this on the DTN IQ, but would like to monitor the same symbols you are using to try & duplicate the problem. You can send the list to stanley.sullivan@dtn.com

THANKS

We could learn a lot from crayons: some are sharp, some are pretty, some are dull, some have weird names, and all are different colors but they all have to learn to live in the same box.

DTN_Steve_S
-DTN Guru-
Posts: 2093
Joined: Nov 21, 2005


Posted: Nov 28, 2006 05:14 PM          Msg. 3 of 6
Kavakava, No need to send the list. I will send it to him (unless you want to send us an updated list since ours is a couple weeks old now).

Stan, I am the person who he has been in contact with. I will forward you a DTN.IQ watchlist that he also has (I created the watchlist based upon a symbol list he sent me originally and emailed it back to him to try in the DTN.IQ software).

I have not been able to reproduce this issue although I would certainly appreciate it if you can try as well.

Right now we are at a point in troubleshooting this where 2 + 2 doesnt equal 4 so any outside input is certainly appreciated.

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Nov 28, 2006 05:21 PM          Msg. 4 of 6
Thanks Steve,

I'll set it up & checkit first thing in the morning. With a little luck maybe 1 of us will be able to spot something.

We could learn a lot from crayons: some are sharp, some are pretty, some are dull, some have weird names, and all are different colors but they all have to learn to live in the same box.

Kavakava
-Interested User-
Posts: 2
Joined: Nov 28, 2006

Thoughtful


Posted: Nov 28, 2006 05:31 PM          Msg. 5 of 6
Thanks guys. By the way Stan, be sure to be watching the symbols well before the market opens. If you start up the feed, say, five minutes after the opening bell, the problem will not occur---ever. (Which, in my opinion, rules out the "dropping of data" theory). And, to reiterate, it only occurs with symbols that do not immediately start trading at 9:30-est.


Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Nov 28, 2006 05:40 PM          Msg. 6 of 6
OK I have the watch list set up & will leave it open over night & check it when I come in @ 08:30 Central time tomorrow.

We could learn a lot from crayons: some are sharp, some are pretty, some are dull, some have weird names, and all are different colors but they all have to learn to live in the same box.
 

 

Time: Sun April 28, 2024 5:10 AM CFBB v1.2.0 11 ms.
© AderSoftware 2002-2003