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»Forums Index »Archive (2017 and earlier) »Data and Content Support »@EXU7
Author Topic: @EXU7 (9 messages, Page 1 of 1)

alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
Posted: Jul 13, 2007 05:26 AM          Msg. 1 of 9
Hi,
Datas out since 3.32 hrs on eurostoxx50 on eurex...
Thank you
alaindua

DTN_Ken_Heinze
-Interested User-
Posts: 49
Joined: May 4, 2004
Posted: Jul 13, 2007 07:50 AM          Msg. 2 of 9
I have reviewed the raw data since 3:15 a.m. EDT, and there are 10,000 ticks between that time an the present.
Are you still seein a problem? If so please contact us at service, 800 763-9959
Ken Heinze, Market Access Customer Service

alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
Posted: Jul 13, 2007 08:19 AM          Msg. 3 of 9
all markets eurex, datas are ok, except @EXU7

DTN_Ken_Heinze
-Interested User-
Posts: 49
Joined: May 4, 2004
Posted: Jul 13, 2007 08:40 AM          Msg. 4 of 9
I was looking at the symbol EXU7 we do not have any symbols on eurex that begin with @. Are you seeing data up to 3:30 on @EXU7? can you still get data on @EXZ7 ?
Ken Heinze, Market Access Customer Service

alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
Posted: Jul 13, 2007 09:01 AM          Msg. 5 of 9
no I'm sorry, is EXU7

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007
Posted: Jul 13, 2007 09:46 AM          Msg. 6 of 9
Is it possible for you to send me a screen shot of either your chart, or your time and sales data? You can attatch a file here on the forums or email to support@iqfeed.net.

Thanks,

Sarah

alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
Posted: Jul 13, 2007 10:17 AM          Msg. 7 of 9
I confirm on eurex :
bund BDU7 is ok
dax XGU7 is ok
but eurostoxx EXU7 no data...
(thank you to see screenshot)


File Attached: EXU7 TODAY.JPG (downloaded 1444 times)

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007
Posted: Jul 13, 2007 10:31 AM          Msg. 8 of 9
Thank you very much for the documentation. My market data team is continuing to look into the problem.

Sarah

alaindua
-Interested User-
Posts: 64
Joined: Mar 2, 2005
Posted: Jul 13, 2007 10:43 AM          Msg. 9 of 9
data is ok on EXU7 since 10 mn, thank you
 

 

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