Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"There is no doubt that IQFeed is the best data provider. I am very satisfied with your services. And IQFeed is the only one that I would recommend to my friends. Now, most of them are using your product in China." - Comment from Zhezhe
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »DATA DELAY
Author Topic: DATA DELAY (4 messages, Page 1 of 1)

conr
-Interested User-
Posts: 48
Joined: Feb 13, 2007


Posted: Sep 21, 2010 01:31 PM          Msg. 1 of 4
Boy did you guys drop the ball today. It is now 10 min. after FOMC and my feed is now just caught up. Can I have an explanation please?

DTN_Steve_S
-DTN Guru-
Posts: 2093
Joined: Nov 21, 2005


Posted: Sep 21, 2010 03:13 PM          Msg. 2 of 4
conr, it appears this was isolated to the server that you were connected to at the time. We are still investigating why this one server had problems.

Just to be clear, this server had a max delay of 72s immediately following the FOMC. This delay slowly lessened until it cleared between 14:23 and 14:24.

conr
-Interested User-
Posts: 48
Joined: Feb 13, 2007


Posted: Sep 21, 2010 08:49 PM          Msg. 3 of 4
Steve, 72s max delay is incorrect. I rec. a call from Stan at DTN shortly after my post indicating I was on a server that had approx. a 10 min. delay and that they are looking into it.

I hope you get this corrected. That was unacceptable.

Thank you.

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Sep 22, 2010 07:10 AM          Msg. 4 of 4
Hi Conr,

I'm sorry I misspoke myself. I said the delays lasted about 10 min & then were cleared. I did not mean a 10 min delay. We are looking into the causes and will make corrections to avoid these issues in the future.

Stan S

What we do today, determines how people remember us forever.
Be the positive force in someone life.
 

 

Time: Thu February 29, 2024 6:37 PM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003